Customer reviews from ATT.com
Apple - iPhone 16 Pro Max 256GB with Apple Intelligence - White Titanium (Universal - Internal Use Only)
Average customer rating
4.4 out of 5
4.4
(241 Reviews)
Open Ratings Snapshot
Rating breakdown 241 reviews
5 Stars
184
4 Stars
18
3 Stars
15
2 Stars
5
1 Star
19
83%of customers recommend this product. 
(
168 out of 202
)
Best Buy Privacy Policy
Customer Reviews for Apple - iPhone 16 Pro Max 256GB with Apple Intelligence - White Titanium (Universal - Internal Use Only)
Customer Rating
5 out of 5
5
T
on August 9, 2025
Posted by: Yttrtt
Verified Purchase:Yes
You ivv hv giving giving. Ig
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
No complaints
on August 14, 2025
Posted by: WG12
from Lafayette Louisiana
Verified Purchase:Yes
Purchased for my daughter. A little big for me but she loves it!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Just my new phone review
on August 14, 2025
Posted by: Anonymous
from Dallas tx
Verified Purchase:Yes
I love my new phone y’all!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Apple 16 Pro Max
on August 15, 2025
Posted by: Cape girl
Verified Purchase:Yes
Love it. Love the size! Perfect! A+++++
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
traded in old phone for new
on August 18, 2025
Posted by: StrassBoss
Verified Purchase:Yes
super easy process. inspection of old phone took about a week from when I dropped it off with UPS
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
They suck
on August 23, 2025
Posted by: Anonymous
Verified Purchase:Yes
Att sucks they told me one price then told me to pay in full
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - IsabellaSeptember 16, 2025
Hi there! Your thoughts are very important to us at AT&T, and we are glad you raised this issue. We completely understand the frustration regarding the unexpected changes in the bill. At AT&T, we always strive to give our customers the best prices for their products and services; we apologize for the confusion and the inconvenience this has caused. We would love to have the opportunity to clarify any doubts and issues with you bill; please complete this self-service form: https://www.att.com/get-support/?source=ILC309046520 and one of our experts will help you as soon as possible. Thank you for your patience and for choosing AT&T.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Love my iphone 16 pro max
on August 25, 2025
Posted by: Anonymous
from South Bend, IN
Verified Purchase:Yes
Love my new phone --- great features.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Love the new IPhone 16 Pro Max
on August 25, 2025
Posted by: Anonymous
from Owensville, MO
Verified Purchase:Yes
My son loves all the features of his new IPhone 16 Pro Max!
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
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