Customer reviews from ATT.com
Apple - iPhone 16 Pro Max 256GB with Apple Intelligence - White Titanium (Universal - Internal Use Only)
Average customer rating
4.4
(242 Reviews)
Rating breakdown 242 reviews
5 Stars
184
4 Stars
19
3 Stars
15
2 Stars
5
1 Star
19
83%of customers recommend this product.
(
169 out of
203)
Customer Reviews for Apple - iPhone 16 Pro Max 256GB with Apple Intelligence - White Titanium (Universal - Internal Use Only)
Posted by: Cmorgan
from Maryland
Verified Purchase:Yes
As always apple didn't disappoint. I love this phone. The pictures turn out so much better and it's so easy to use
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Birmingham Al
Verified Purchase:Yes
Great Phone great service online shopping
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Thanksmel
from Springfield MO
Verified Purchase:Yes
Love the picture quality, ease of use and sleek style
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Teetee243
Verified Purchase:Yes
Love the phone camera is everything
Written by a customer while visiting ATT.com
Posted by: Don small
Verified Purchase:Yes
The iPhone is great! Easy to use. It now after just a few weeks doesn’t want to charge
Response from ATT.comBy -David, AT&T CARE, July 9, 2025
Thanks for your feedback, we're glad that your happy with the new device. Please follow these steps and try again after each step to troubleshoot and potentially resolve the charging issue:
* Plug your device into one of these power sources:
Computer
Power accessory
Wall power outlet
Restart your iPhone
* Check your charging cable and USB adapter for signs of damage, like breakage or bent prongs. Don't use damaged accessories.
* Use a wall power outlet and check for firm connections between your charging cable, USB wall adapter, and wall outlet or AC power cable, or try a different outlet.
* Remove any debris from the charging port on the bottom of your device, then firmly plug your charging cable into your device.
We want to reassure you that all Apple iPhone 16 Pro Max devices come with a 12-month limited warranty covering manufacturer defects. If you need assistance, please reach out to Apple Support. Thanks for choosing AT&T!
* Plug your device into one of these power sources:
Computer
Power accessory
Wall power outlet
Restart your iPhone
* Check your charging cable and USB adapter for signs of damage, like breakage or bent prongs. Don't use damaged accessories.
* Use a wall power outlet and check for firm connections between your charging cable, USB wall adapter, and wall outlet or AC power cable, or try a different outlet.
* Remove any debris from the charging port on the bottom of your device, then firmly plug your charging cable into your device.
We want to reassure you that all Apple iPhone 16 Pro Max devices come with a 12-month limited warranty covering manufacturer defects. If you need assistance, please reach out to Apple Support. Thanks for choosing AT&T!
Written by a customer while visiting ATT.com
Posted by: SCAS
from Alabama
Verified Purchase:Yes
Very good Good resistance to shocks
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: RQUEST
Verified Purchase:Yes
I am extremely satisfied with my iPhone!!!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Brian O In AZ
from Casa Grande, AZ
Verified Purchase:Yes
I really wanted the best of the best so I did my research and spent a lot of time before settling on this device. I really enjoy most of what I do on this phone. However, the one thing that bothers me is tapping the screen.
I don’t have any screen protector on it and it’s always perfectly clean because I hate fingerprints, but when I go to either tap a predictive text or type in a number from the number pad that pops up occasionally I have to do it two or three times because it doesn’t want to respond. I expected something that was lightning, fast and highly responsive, and needless to say I’m a little let down.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com