Customer reviews from ATT.com
Apple - iPhone 16 Pro Max 256GB with Apple Intelligence - Black Titanium (Universal - Internal Use Only)
Average customer rating
4.2
(440 Reviews)
Rating breakdown 440 reviews
5 Stars
314
4 Stars
27
3 Stars
36
2 Stars
17
1 Star
46
79%of customers recommend this product.
(
291 out of
367)
Customer Reviews for Apple - iPhone 16 Pro Max 256GB with Apple Intelligence - Black Titanium (Universal - Internal Use Only)
Posted by: KalieC
Verified Purchase:Yes
Go to the store to buy your products. I preordered this phone thinking it would be faster that going in person. That is not the case. My phone was supposed to be here a few days ago and I still don’t have it.. pretty sure fedex lost it. Now I’m getting emails asking to rate my purchase that I still don’t have. Just frustrating
Written by a customer while visiting ATT.com
Posted by: Sir gobu
Verified Purchase:Yes
It took me a few times to make a purchase a few calls and finally headed into the store. I still need to pay activation fee after all the hassle. Def thinking about whether or not to retain my business herem. The device is also buggy and need an update stat
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Fort myers
Verified Purchase:Yes
Always a terrible service. from store or thru a live agent chat, service terrible and a lot of wasting time. Without mentioning they take forever just to send you the device I will highly recommend to switch to Tmobile or verizon
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: RV bikerchick
from NYC
Verified Purchase:Yes
Ordering process is horrible
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: JDN1
from Texas
Verified Purchase:Yes
This phone has all the “bells and whistles” that one could ask for!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Lexington, KY
Verified Purchase:Yes
Nice model. Good camera. Seems to be very rugged and can take a few drops and some water when accidents happen. Speed is very good. Overall a great choice.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Robert Norman
from Youngstown, Ohio
Verified Purchase:Yes
Greatupdate. Super fast, camera is exceptional, new features are fantastic!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Larryed1
Verified Purchase:Yes
I’ve had this phone for 2 weeks and it has frozen up 6 times. My Samsung galaxy was much better. Wished I had never upgraded.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com