Response from ATT.comBy AT&T CARE - Isabella, October 15, 2025
Hi, there. We appreciate you bringing this issue to our attention. We are sorry to hear that you didn’t receive your Apple Watch Ultra 2. At AT&T, we aim to offer promptly and reliable deliveries; we apologize for not fulfilling that promise this time. We want to help you getting the watch you want, please complete this self-service form: https://www.att.com/get-support/?source=ILC309046520 so our team can get in contact with you and make things right. We appreciate your patience!