Customer reviews from ATT.com
Apple - iPhone 16 Pro Max 256GB with Apple Intelligence - Black Titanium (Universal - Internal Use Only)
Average customer rating
4.2
(437 Reviews)
Rating breakdown 437 reviews
5 Stars
312
4 Stars
26
3 Stars
36
2 Stars
17
1 Star
46
79%of customers recommend this product.
(
289 out of
365)
Customer Reviews for Apple - iPhone 16 Pro Max 256GB with Apple Intelligence - Black Titanium (Universal - Internal Use Only)
Posted by: VAM1969
from Atlanta Georgia
Verified Purchase:Yes
I love my new iPhone 16 ProMax! It’s large just like I wanted it to be and I love the new camera button on the side. Glad I finally upgraded!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5
Love my iPhone 16 I got two of them and love them.
on August 18, 2025
Posted by: Lexi Marie
from Chico ca
Verified Purchase:Yes
Love it ! Such a good phone
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Tx
Verified Purchase:Yes
Love it i had the 14 pro max
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: KPeterson
from El Campo, Texas
Verified Purchase:Yes
Very easy process. Mailed quick in a small town
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Rg823
from Indianapolis Indiana
Verified Purchase:Yes
The camera does zoom in more but it still sucks very much. I try to take a picture of a ring and it was horrible. Android is much better unfortunately for me.
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Isabella, September 5, 2025
Hi there! Thank you for sharing your honest feedback. We’re truly sorry to hear that your experience with the iPhone 16 Pro Max hasn’t met your expectations. Your concerns about the camera quality are important to us, and we can understand how frustrating it can be when a device doesn’t work as you expect. To learn more about your camera and its functions, please go to this Apple User Guide: https://support.apple.com/guide/iphone/welcome/ios Once you're there, click Table of Contents > Camera. If you still need further assistance, you can contact Apple for additional support. Thank for being part of AT&T!
Written by a customer while visiting ATT.com
Posted by: Jazmin Price
from Maryland
Verified Purchase:Yes
Great phone! love it. I have been an apple user for over 15 years.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Lafayètte, Louisiana
Verified Purchase:Yes
The noise reduction during a call is fantastic. There is no back ground noise no matter what is going on on either end of the call.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Ada, OK
Verified Purchase:Yes
It’s a better price than the phone I had before.
I would recommend this to a friend!
Written by a customer while visiting ATT.com