Customer reviews from ATT.com
Apple - iPhone 16 Pro Max 256GB with Apple Intelligence - Black Titanium (Universal - Internal Use Only)
Average customer rating
4.2
(437 Reviews)
Rating breakdown 437 reviews
5 Stars
312
4 Stars
26
3 Stars
36
2 Stars
17
1 Star
46
79%of customers recommend this product.
(
289 out of
365)
Customer Reviews for Apple - iPhone 16 Pro Max 256GB with Apple Intelligence - Black Titanium (Universal - Internal Use Only)
Posted by: Mandy Elowsky
from Michigan
Verified Purchase:Yes
Good phone, works. Not sure what else to say.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Schminky
from Central, SC
Verified Purchase:Yes
A little bigger, I did not notice and thing really different outside of my 15 pro max
No, I would not recommend this to a friend.
Response from ATT.comBy -Andy, AT&T CARE, June 5, 2025
We value your opinion! We're really sorry that Apple iPhone 16 Pro Max didn't meet your expectations, please be informed if you'd wish to return or exchange the device. You can do it within 14 days from the purchase date, with a valid proof of purchase. Click on the link to know more about return policy.
https://www.att.com/wireless/return-policy/
https://www.att.com/wireless/return-policy/
Written by a customer while visiting ATT.com
Posted by: Cathy Shipp
Verified Purchase:Yes
Billy was helpful getting my phone started
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Jefferys Mom
from Oregon
Verified Purchase:Yes
Very pleased. It’s a larger phone which I like very much. Love everything about the phone!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
4
I traded my 13 pro max for the iPhone 16 pro max
on June 12, 2025
Posted by: Geebop
from 76066
Verified Purchase:Yes
iPhone 16 pro max review and it has flaws
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: Just an apple enthusiast
Verified Purchase:Yes
It’s an apple device what else can I say about it
Written by a customer while visiting ATT.com
Posted by: chrissy millz
Verified Purchase:Yes
great phone its nice and big
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Mandrw
Verified Purchase:Yes
I’ve had IPhones since there release , and between my last 13 pro max and the 16 pro max besides AI features I’ll never use. There about the same.
Response from ATT.comBy -David, AT&T CARE, June 18, 2025
Thanks for sharing your honest feedback. We understand that upgrading to a new device can sometimes be a mixed experience. iPhone 16 pro max offers numerous advanced features, including improved camera capabilities, enhanced performance and higher resolutions. Learn more about iPhone 16 pro max by clicking on the link: https://www.att.com/device-support/index/9006084/Apple/iPhone16ProMax
Written by a customer while visiting ATT.com