Customer reviews from ATT.com
Apple - iPhone 16 Pro Max 256GB with Apple Intelligence - Black Titanium (Universal - Internal Use Only)
Average customer rating
4.2 out of 5
4.2
(437 Reviews)
Open Ratings Snapshot
Rating breakdown 437 reviews
5 Stars
312
4 Stars
26
3 Stars
36
2 Stars
17
1 Star
46
79%of customers recommend this product. 
(
289 out of 365
)
Best Buy Privacy Policy
Customer Reviews for Apple - iPhone 16 Pro Max 256GB with Apple Intelligence - Black Titanium (Universal - Internal Use Only)
Customer Rating
5 out of 5
5
Professional/Clean
on May 11, 2025
Posted by: Ed Edd and Eddie
from Orange County , CA
Verified Purchase:Yes
The iPhone 16 Pro Max is easily the most powerful and feature-packed phone I’ve used. The display is stunning, the performance is incredibly fast thanks to the A18 chip, and the new camera system takes exceptional photos—especially with the added 5x zoom and camera control button. Battery life is excellent too. It’s a big phone with a high price tag, but if you want top-tier performance and features, it’s worth it.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Apple iPhone 16 Pro Max
on May 13, 2025
Posted by: Can Fam
from Duluth, GA
Verified Purchase:Yes
The phone is great, like the new features.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
iPhone 16 is just like my old 13
on May 16, 2025
Posted by: Anonymous
from Alaska
Verified Purchase:Yes
iPhone 16 pro max is just like my old 13 pro max except for the camera and silence button.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
2 out of 5
2
Glitches are overwhelming
on May 17, 2025
Posted by: Mholt
from Virginia
Verified Purchase:Yes
Have trouble with phone running hot. Screen going black. Callers can hear me at time.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Super easy no down payment new phone!
on May 19, 2025
Posted by: Captain Harrison
from 49862
Verified Purchase:Yes
Easy online enrollment saved me money and I upgraded phones! Also the service is so much better for my area! I hardly ever have none! I’m thankful I made the switch!!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
Think Twice before purchasing.
on May 24, 2025
Posted by: DomsMom
from CT
Verified Purchase:Yes
16 Pro Max is the worst phone I have ever purchased. It continuously overheats and gets very hot.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Great purchase
on May 24, 2025
Posted by: Lindseyd
from Scottsboro, AL
Verified Purchase:Yes
I bought this phone for my daughter and she loves it. She likes how well the camera works and everything else about it.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
Exactly what you’d expect for a flagship phone.
on May 24, 2025
Posted by: BCar
Verified Purchase:Yes
I mean it’s a top of the line iphone, what else can you say? It’s nuts. The camera is amazing, it’s very snappy and the screen is very large which is good for my aging eyes. Coming from a 13 mini, you definitely feel the weight and size but I’m slowly getting used to it.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
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