Customer reviews from ATT.com
Apple - iPhone 16 Pro Max 256GB with Apple Intelligence - Black Titanium (Universal - Internal Use Only)
Average customer rating
4.2 out of 5
4.2
(440 Reviews)
Open Ratings Snapshot
Rating breakdown 440 reviews
5 Stars
314
4 Stars
27
3 Stars
36
2 Stars
17
1 Star
46
79%of customers recommend this product. 
(
291 out of 367
)
Best Buy Privacy Policy
Customer Reviews for Apple - iPhone 16 Pro Max 256GB with Apple Intelligence - Black Titanium (Universal - Internal Use Only)
Customer Rating
2 out of 5
2
First iPhone ever used
on November 25, 2024
Posted by: Single dad
from Woodland wa
Verified Purchase:Yes
I switched from an S24ultra 5g and this is my first iPhone ever I like it it’s ok but it lags if I have too many apps open ,I lose service every where now can’t even talk while I drive cause it will lose service I feel like the finger print is way easier to use when unlocking apps on android and the android keyboard makes more sense my android never lost service or ever lagged androids are way better iPhone is just a brand everyone is into I’m gonna wait a year and give this phone a chance then switch back
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
2 out of 5
2
Kinda stinks
on November 27, 2024
Posted by: JRGM
from Southeast, MO
Verified Purchase:Yes
I have never gotten a new iPhone that I didn’t love…until now!!!
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Apple iphone 16 pro max
on March 14, 2025
Posted by: Favio
from Queens New York
Verified Purchase:Yes
Excellent Apple iphone 16 pro max
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
Don’t waste your money!
on September 27, 2024
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
If you have an iPhone 15 don’t waste your money on a 16!
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
Camera problems
on September 27, 2024
Posted by: LeonardG
from Chicago, IL
Verified Purchase:Yes
The phone is fine except there are problems with the camera. It goes to a black screen and freezes when you press the shutter. The only fix is to reboot the phone.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Iphone16
on September 27, 2024
Posted by: Paulinaaa
from Los Angeles, Ca
Verified Purchase:Yes
It has been a good phone so far
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Great phone and very easy to set up .
on October 4, 2024
Posted by: Rose OFell
from Anaheim CA
Verified Purchase:Yes
Great phone and easy to set up. All my apps were up and running in no time at all
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
3 out of 5
3
iPhone 16 promax
on October 3, 2024
Posted by: MrCarbone
from Michigan
Verified Purchase:Yes
No ai features yet. All round good phone. Same as 14 & 15 pro max’s form factor. Same issues using google app. Promotion no different for me than the 12 promax refresh. True geek stuff. The phone is literally .200 of an inch bigger. Could do away with the Dynamic Island. I’d prefer a full screen. But other than that, I love it
I would recommend this to a friend!
Written by a customer while visiting ATT.com
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