Customer reviews from weber.com
Weber - Genesis II E-435 4-Burner Propane Gas Grill - Black
Average customer rating
4.6
(368 Reviews)
Rating breakdown 368 reviews
5 Stars
296
4 Stars
36
3 Stars
22
2 Stars
5
1 Star
9
95%of customers recommend this product.
(
312 out of
330)
Customer Reviews for Weber - Genesis II E-435 4-Burner Propane Gas Grill - Black
Posted by: MiHa
Verified Purchase:Yes
It’s a big grill. So measure first. Also, the grates need to be sprayed or else the food sticks.
Written by a customer while visiting weber.com
Posted by: K. T.
from Ohio
Gender:Male
Verified Purchase:Yes
First gas Weber! I’ll never go back!!!!!!!!!!!!!!!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
Best in class,does what it says it will and lasts!
on May 16, 2021
Posted by: BP63
from Middle TN
Gender:Male
Verified Purchase:Yes
Well built and operates as expected. Great ability to sear and maintain the juiciness of all types of meats. Spend more to get more, that is the experience I have had over the years with Weber products.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Smokey Grille
Gender:Male
Verified Purchase:Yes
Grill takes too long to preheat, waisting propane in the process. The burners and the tents are too low beneath the cooking grates and the smoke grates are below the flame, so this does not add that smoky flavor (they are again too low beneath the cooking grate surface). The burners are too far apart and the 4 burners should have really been a five separate burners for the size of the cooking surface. The heat loss when cooking with the lid open makes quality BBQ cooking almost impossible. Generally poor quality overall, the fit and finish is cheap, and without a way to raise the flames and bump up the flavor factor, I am very disappointed in this grill.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Customer Service, May 15, 2021
Thank you for taking your time to provide feedback on your Genesis II E-435. We are very sorry that you are disappointed in the quality of the grill. These suggestions will be forwarded to the appropriate people. It is usually recommended to keep the lid closed during cooking, so there is no loss of heat for quality BBQ results. If there are any problems with achieving optimal temperature or maintaining heat, we would be able to help with troubleshooting steps to help alleviate the issue. There is also a very generous 10 year warranty on this particular grill in case there is a need for replacement parts. Please contact us in case you have any further questions.
Written by a customer while visiting weber.com
Posted by: Seattle Steve
Verified Purchase:Yes
Purchased this to replace my 20+ year old Weber Summit. Burner design of the Genesis looks to be improved. Sear station works well. Can't go wrong with Weber's quality/warranty.
Written by a customer while visiting weber.com
Posted by: Dhen
from Surf City, USA
Gender:Male
Verified Purchase:Yes
Great BBQ. Lots of space, great consistency with flames and temps, and a classic improvement from my 10+ yr old 300 series.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Apphilli
from Manlius New York
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
A hole has formed in the heat box. Does not look safe to use
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, May 10, 2021
Thank you for providing feedback about your grill. We are very sorry to see that you had this issue. Due to the nature of the situation that you described in your email we will need to speak with you directly over the phone. We have assigned your case to one of our Consumer Care Specialists and someone will be reaching out to you shortly.
Written by a customer while visiting weber.com
Posted by: Northstar21
from Minneapolis, MN
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Best grill I have ever owned. I can’t say enough about the design. It heats up very fast. Holds consistent heat very well. Well worth the money spent
I would recommend this to a friend!
Written by a customer while visiting weber.com