We have had the product about 2 years. It works well,even though it is used extensively. We did have a problem with the igniter, that Weber promptly resolved
Where do we begin? Our first Weber grill 2003 The Genesis Silver B Natural Gas served us till today. We have now purchased an Second Genesis II 4 Burner 435E Nat Gas. Replacing our old grill didn't come easy as the old grill is still working as good as an old friend. We are sure the new grill will out live us and anticipate our children taking it away like our vehicles sometime in the future. We have pictures side by side and it brings a tear along with excitement for our grilling adventures to come. Can't wait to put this year's Christmas Turkey on our plates.
Written by a customer while visiting weber.com
Customer Rating
5
Igniter problem
on June 6, 2022
Posted by: Bigeagle
from Livonia Michigan
Gender:Male
Expertise:Intermediate
I bought the grill a month ago. I didn’t realize it at first but one of the burners was not lighting right away. I put it in my review and the people at Weber reached out to me and told me what to do. A simple igniter adjustment. It took me 2 minutes and now the burner lights right up. Thank you Weber for responding so fast. It’s a great grill.
The grill is amazing, and worth the price. Weber stands behind their product. Recently, I had an issue with the grates and they immediately corrected it. Amazing grill and amazing company.
Overall this is a great grill. Very even temperature all across the grill that make grilling lots of items all at once easy and predictable. Putting it together was also fairly easy, with one of the best manuals for assembly that I have encountered. I did however have a problem with some of the igniter wires that were bent and subsequently didn’t work. Weber quickly sent me a replacement, but it turns out there was another one that also doesn't work.
The Genesis II gas grill has improved my grilling skills to a whole new level. The ability to cook various meats perfectly makes every grilling task easier and more time to entertain guests. I have owned many grills and the Genesis II has proven to be the best.
Love the NG Weber!. Was worried that NG wouldn't get the high temp that I was used to with propane. I get higher temps. Cooks evenly. Love the sear burner