Customer Reviews for Weber - Genesis II E-435 4-Burner Propane Gas Grill - Black
Customer Rating
5
Be Still My Heart!
on August 15, 2020
Posted by: SeattleCosmo
from Sammamish, WA
Gender:Male
Expertise:Intermediate
After 20 years of dependable service from my old Weber grill, I decided to step up to the Genesis II, and boy oh boy, am I glad I did! I absolutely love the evenness of the heat produced by the burners, and how perfectly I can cook just about anything, including veggies! With the side burner, I can prepare the whole meal outside, and leave my kitchen spotless. This grill ticks all the boxes!
This grill is almost perfect. My only complaint is the side burner. You can't simmer anything on it. The flame is too big and boils everything. Eliminates a lot of what you can make on it. The five main burner knobs all have a high, medium and low setting, but the side burner only has high and medium. Not sure why it also wouldn't have a low.
I did a fair amount of reading before deciding to purchase my Genesis II E-435 grill. The following decision points caused me to purchase the grill I did, 1st was Weber's reputation for standing behind their products. 2nd was that I wanted a higher end model that was specifically set up for Natural gas, this sounds simpler than it was after researching other grills most of which offered you the different orifices' so you could use different sources. I did not want the hassle of trying to get those to fit and work without losing them or putting them in wrong. So far I have grilled a wide variety of meats, fruits and vegetables. The heat is consistent and the precision of the dials allows me to maintain a desired temperature. Assembly was straight forward and the instruction and video were easy to follow. The only comment I have related to that is when attaching the gas line for the side burner, it appears to me that it should be done earlier in the assembly than instructions say. It took a fair amount of manipulation to get it attached correctly.
This grill is awesome...one of the best features is the exact temperature control. Very user friendly and the size can accommodate loads of food. Great grill.
I called because the base of our new grill was broken after falling from my deck. I fully expected to have to pay for the replacement parts. The wonderful customer rep Tommy was friendly and super helpful. Not only did he replace the parts free of charge due to Weber’s amazing 10 year warranty, but he over-nighted them as well! It is very rare to find this type of customer service. I will remain loyal to Weber and pass it along to anyone I know shopping for a grill. Kudos to you Weber! USA!!