Customer reviews from weber.com
Weber - Genesis II E-435 4-Burner Propane Gas Grill - Black
Average customer rating
4.6
(368 Reviews)
Rating breakdown 368 reviews
5 Stars
296
4 Stars
36
3 Stars
22
2 Stars
5
1 Star
9
95%of customers recommend this product.
(
312 out of
330)
Customer Reviews for Weber - Genesis II E-435 4-Burner Propane Gas Grill - Black
Posted by: ESeb
Verified Purchase:Yes
The far left burner does not ignite electronically even after replacing the burner and its igniter electrode. I can only light it with a match. The left door interferes with the grill frame even on level ground. A very disappointing product. I have always had good luck with much less expensive grills.
Response from weber.comBy Weber Grills, Consumer Care, April 11, 2021
Hi! Congratulations on your new Genesis II E-435 grill. It is unfortunate to hear you are having an issue with your igniter not lighting the far left burner and the door not closing as it should. Our support team at Weber would be glad to further assist and get the grill back up and running quickly. Please reach out by phone at 800-446-1071 or by email at support at weberstephen.com. Thanks!
Written by a customer while visiting weber.com
Posted by: Cbreezer
from Blue Point NY
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Very good quality grill. Heats evenly and controls well. Plenty of grilling area. still have to try rotisserie attachment but it also looks well built and should work fine.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: New to gas
from Trout Valley, IL
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
First, I'd like to say the entire process with Weber was fantastic. Over the years, I've built a lot of different things and I have to say, it was an actual pleasure to put this grill together. From the way it was packaged to the instructions, everything went smooth and fit together perfectly. I was able to put it together by myself but it wouldn't hurt to have an extra set of hands. It took me a few hours to get it all together but I was in absolutely no hurry. It was a great afternoon project. I'm sure it could be done a little faster. We went with the NG version and I needed a couple fittings. When I went to H.D. there happened to be a Weber rep there and he was more than helpful, taking me to the gas fitting isle and helping me find exactly what I needed. With regard to grilling, I was a Weber Kettle grill owner for the past 13 years. There's something to be said about grilling with charcoal but this grill is amazing. Other than a slight learning curve transitioning from charcoal the food quality coming off this grill is fantastic. The heat is even and consistent. Start to finish I have absolutely no complaints. I would recommend this style grill to anyone and everyone.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Adashi
from Sahuarita AZ
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Burns really hot, A cover should have come with it. Other than that I like it. Illl definitely have to getise to to the burner heat
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, September 3, 2021
HI! Thank you for being a long time Weber fan! We greatly appreciate your feedback regarding the Genesis II E435 gas grill. We have shared your feedback with the appropriate people regarding a cover coming with the grill. We are sorry to hear the grill is running hot. We want to be able to work with you on this. Please be on the look out for an email from us. Thank you!
Written by a customer while visiting weber.com
Posted by: Eric D
from Westchester Co, NY
Gender:Male
Verified Purchase:Yes
Love the grill. The grates didn’t even last one year. Began to rust and shed large flakes. Contacted Weber. They immediately sent me replacement grates. Only concern is why the grates failed. No explanation given, yet no signs of shock either, which makes me think Weber is well aware of this problem.
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, December 9, 2021
Thank you for being a long time Weber fan! We greatly appreciate you taking the time to share your feedback with our team. We are so sorry to learn you had an issue with the grates flaking, this is an unusual occurrence and not the quality we would expect from our products. One of our reps has reached out via email to discuss this further with you. Thank you!
Written by a customer while visiting weber.com
Customer Rating
5
Very sturdy grill
on May 26, 2019
Posted by: RT1974
from Ohio
Gender:Male
Expertise:Intermediate
Assembled this in 2hours. All parts fit very easily together. Still getting used grill with it. Only concern I have is it seems to burn a lot of LP. I was going to use it Memorial Day weekend and had to get another tank because the gauge read that it was almost empty. I had only used it a few times.
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Weber Grills, June 24, 2019
Hi! We are happy to hear the assembly of your new Genesis II went well! Typically, you should get more than a few uses out of a standard 20 lb. LP tank. We have reached out to you via email to discuss this more, and to be sure your new grill is working like it should. Thanks!
Written by a customer while visiting weber.com
Customer Rating
5
Awesome grill
on June 11, 2019
Posted by: Tom l
from Sussex County NJ
Gender:Male
Expertise:Intermediate
I received this for early Father’s Day gift.
Assembly was easy except for the ground and igniter wires being tucked up inside the side burner. It would have helped mentioning this in the instructions.
It works perfectly!
Assembly was easy except for the ground and igniter wires being tucked up inside the side burner. It would have helped mentioning this in the instructions.
It works perfectly!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Magic grilling
Gender:Female
Verified Purchase:Yes
We’re on our third Weber grill, We’re thrilled when we have company.we have great results.
I would recommend this to a friend!
Written by a customer while visiting weber.com