takes forever to heat up and is no where near as good as my weber was 15 years ago. very disappointing. Quality has deteriorated and that’s a surprise. Weber is no longer the standard as you are now cutting corners from the flavor bars to the grill to the hood. cheap!!
Response from weber.comBy Weber grills, Weber grills , August 29, 2020
Hello! Thank you for being a longtime loyal Weber fan! We are sorry to hear about the disappointment with the quality of your new Genesis II S-435 and gas issues. We certainly do not expect this and assure you this grill is backed with a generous 10-year warranty on all parts! The unit should not take long to heat up as described. Next time you use your grill, please follow these steps. 1. Open the lid 2. Make sure all knobs are in the off position. 3. Fully disconnect your tank from the rubber hose and reconnect it. 4. Open your LP tank slowly fully open. 5. Wait one full minute-60 seconds, no longer than 1 minute and 30 seconds. 6. Turn the first burner to start/high (first position to the left) 7. Hit your igniter 8. Turn on all remaining burners 9. Close the lid to preheat to 500-550°F
This Is my second Weber Genesis. I cooked on the first one for thirteen years. I am sure this will be even better being all stainless steel including the grates. I did not have a searing station on the first so wish there were better instructions on how to best use this feature. The temperature knobs could use a little better explanation.