Customer reviews from weber.com
Weber - Genesis II S-435 4-Burner Propane Gas Grill - Stainless Steel
Average customer rating
4.6
(792 Reviews)
Rating breakdown 792 reviews
5 Stars
627
4 Stars
104
3 Stars
26
2 Stars
11
1 Star
24
95%of customers recommend this product.
(
656 out of
690)
Customer Reviews for Weber - Genesis II S-435 4-Burner Propane Gas Grill - Stainless Steel
Posted by: Russ of New Mexico
from New Mexico
Verified Purchase:Yes
According to the Weber grill ordering page, the grill would ship in 2 to 5 business days. It was ordered on June 4th, and the original arrival date was June 11. It then slipped to June 19th. So it is ridiculous to give a grill a rating when it hasn't even arrived. Weber - GYST.
No, I would not recommend this to a friend.
Written by a customer while visiting weber.com
Posted by: YAYA0527
from Plainfield, NJ
Gender:Female
Expertise:Intermediate
Verified Purchase:Yes
I used my Weber silver series gas grill for 19 years. I would have used longer if I had time to get a replacement part before an 80 guests cookout happening in 3 days. My husband went out on an immediate search and my only request it must be Weber. He came home with the Genesis. I am hoping to have as much or even more longevity out of this beauty. The cookout was a success.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Unhappy Client
Verified Purchase:Yes
I never got my grill. Your freight company lost my box... :(
Response from weber.comBy Weber Grills, Weber Grills, December 27, 2020
Hi, Please reach out to us at 800-446-1071 and that way we can help track your grill. Thank you!
Written by a customer while visiting weber.com
Posted by: Jtlf
from Dominican Republic
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Perfect, love it, addixted to it. Best purchase ever!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Tom Frost
from Rindge, NH
Gender:Male
Verified Purchase:Yes
Great grill - expensive but if it lasts for 10+ years, it will get a lot of use.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Anonymous
from STATEN ISLAND, n.Y.
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
AWESOME INVESTMENT FOR MY HOUSE AND THE FAMILY !!!
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Weber Grills, October 15, 2020
Hello! We are happy to hear that you and your family have been enjoying your grill! Thank you for being part of the Weber family, and happy grilling!
Written by a customer while visiting weber.com
Customer Rating
1
Problem after problem
on September 20, 2021
Posted by: ChrisDar
from Wylie, TX
Gender:Female
I have the Genesis II in the Copper color. I purchased it 2 years ago. Last year I called about the flames getting extremely high. It got so hot that the cook box needed to be replaced because it bent it. I replaced the new cook box and then had issues with the flame not getting high enough. It's hard because they want to mail you everything to fix yourself. It took a long time to have the cook box shipped and now the same thing is happening. The flame gets extremely high. I clean the grill after every use. There was no meat inside. We turned it on and left it on for 5 minutes while we got the meat to put on from the kitchen and when we came back out the handle was hot and when we opened it the flames were really high. We immediately turned off switches and turned off the gas and undid the gas line and had to use the water hose to put out the flames. I own 3 weber grills and will not purchase again if all I get are parts and hopes that it will work properly.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills , Weber Grills, September 21, 2021
Thank you for taking the time to share your feedback. We certainly do not expect you to have issues with your grill. We can see that our specialist assisted you. We will reach to ensure everything is properly working. Thanks.
Written by a customer while visiting weber.com
Posted by: Call me Roy
from Orlando, FL
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Everything I was hoping for and more. Hi Quality - Super efficient grill. Reaches hi temps almost instantly. Very even distribution of heat. Searing burner + Optional Steak grill makes perfect - unbelievably great steaks.
I would recommend this to a friend!
Written by a customer while visiting weber.com