My Only issue.....The lid, which rotates on a pin, can slide sideways (a small amount) during up/down operations. This causes the lid to not close tightly on occasion. A different pin design (less play) or hinging method could eliminate the issue.
Heavy duty, good quality, easy assembly. Wish the stainless steel option for inside grates allowed you to select outside color. You definitely have to clean the outside often to keep it pretty. We have only used about 4 times so far and we really like it.
Have had the grill for 3 months or so now and am unable to use the grill due to an issue with the regulator and/or gas lines to the burners. Have spoken with many individuals from Weber and they have sent out many new regulators but it is still not working. No idea if they will send someone to take a look in person but after 6+ calls and many emails, that seems to be the only solution. Regardless, this seems like something that shouldn’t be happening to a 3 month old grill.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Weber Grills, January 23, 2021
Hi, We are sorry you are are having a bad experience. We have reached out to you via email to help you out. Thank you!
This grill was quite a splurge for me, but I got tired of buying new grills every couple years. Boy, I wish I'd bought this earlier. It is a real pleasure to use - I'm always looking for something new to grill now. The quality is obvious. It heats the most evenly of any grill I've ever had, and very easy to set up for zone grilling. I would purchase again in a heartbeat.
Bought this to replace my twenty year old Weber. Seems well made however the heat output is lower than my old Weber.
Response from weber.comBy Weber grills, Weber grills , January 22, 2021
Hello! Thank you for being a longtime Weber fan! We suggest letting your gas pressurize for a full minute before igniting. Then preheat for 15-20 minutes with the lid closed. If you continue to experience any issues, please contact our support team. They would be happy to assist! Thank you!