This is a terrible grill It doesn’t cook evenly All the steaks towards the back of the grill get cooked much faster Not happy at all with this grill If I could get my money back I would My Kenmore grill was much better
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Weber Grills, November 8, 2020
Hi, We are sorry you are having a bad experience. You need to make sure you let the grill pre heat before putting the food in. We want to make sure you get the best experience with the grill. Please give us a call at 800-446-1071 or email us at reviews@weberstephen.com to give out more pointers. Thank you!
Buyer beware - Do not buy accessories with BBQ ord
on June 3, 2021
Posted by: DisappointedCustomer
from Sayville, NY
Gender:Male
Verified Purchase:Yes
BBQ is great - Delivery promises terrible on accessory items. Do not order accessories with your BBQ order as Weber can not keep to their dates but still take your money
I would recommend this to a friend!
Response from weber.comBy Weber grills, Weber grills , June 3, 2021
Hello, thank you for taking the time to share your feedback. We are so sorry to learn about the disappointment with shipping delays. This is certainly not the type of quality that we expect. We have passed your feedback to the appropriate team. Thank you!
Needs interior lighting, thicker gauge stainless steel, the shelves on sides should be able to fold down and the surface of the shelves scratches to easily. Grates are cheap and thin.
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, June 30, 2021
Thank you for your feedback. We always appreciate hearing from our Weber fans. We'll definitely make sure it is received by our team! We are always looking to improve. Thanks again and happy grilling!
Written by a customer while visiting weber.com
Customer Rating
3
Eh should’ve bought the Black one
on May 25, 2019
Posted by: Grace L
from CT
Gender:Female
Just bought this grill last month. Prior to that, I had the Genesis Silver for 15 years. Although the new grill is great. I do not like the stainless steel grate. I’d rather have the porcelain grates the Silver had. It’s my fault, I thought they would have both the porcelain grate that the black ones had. Should’ve bought the black one instead.
Response from weber.comBy Weber Grills, Weber Grills, June 24, 2019
Hi! Thanks for being a long time Weber fan! We are glad to hear your new Genesis II is doing great! Your feedback is appreciated, and we will pass your suggestion of different grate options along to our design team. We have reached out to you via email to provide you some more information on your grates. Thanks!
The cabinet has several large gaps on the sides and rear that permits animals to enter the grill and make a HUGE mess. Animals can also easily open the two doors because the magnets are so weak. I have grease paw prints all around my grill from the poor design. I have been forced to attach perforated metal to seal the gaps to keep animals. I also use zip ties to lock the doors closed. For $1400, the Weber grill should have perforated metal to keep the animals out.
The grill performs flawlessly. I enjoy the searing station feature for perfect medium rare steaks. Easy to assemble from the detailed instructions provided. The only reason I did not give it 5 stars was the top lid came in dented. It did not however affect the performance of the grill.