Customer reviews from weber.com
Weber - Genesis II S-435 4-Burner Propane Gas Grill - Stainless Steel
Average customer rating
4.6
(792 Reviews)
Rating breakdown 792 reviews
5 Stars
627
4 Stars
104
3 Stars
26
2 Stars
11
1 Star
24
95%of customers recommend this product.
(
656 out of
690)
Customer Reviews for Weber - Genesis II S-435 4-Burner Propane Gas Grill - Stainless Steel
Posted by: BeccaTG
from Macon GA
Gender:Female
Expertise:Intermediate
Verified Purchase:Yes
I've never before owned or used a propane grill; always a Weber charcoal kettle. This was a housewarming gift when we moved from Chicago to Georgia. Now that we can cook outdoors year-round, this is especially nice as an outdoor kitchen. I can decide to grill, light it myself instantly (66 yr-old woman), cook the food, and clean up so quickly and easily without the planning ahead and unpredictability of charcoal. Also, the flavorizer bars really do add a nice grilled flavor to the food. Also, I love that it can be used as an oven, with temperature gauge on the front, and can heat bread on the upper rack while grilling meat or veggies.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Grilluser#5020
from Kansas City, MO
Gender:Female
Expertise:Intermediate
Verified Purchase:Yes
The grill is good unfortunately it came with a defective frame, and while you sent us the part to replace the back so that we could put on the finishing pieces it would require that we completely take apart the grill and put it back together which is way too much work.
No, I would not recommend this to a friend.
Written by a customer while visiting weber.com
Posted by: Anonymous
from 01945
Gender:Male
Verified Purchase:Yes
Doesnt work, needs new part, and weber doesnt respond in order to get part
Response from weber.comBy Weber Grills, Consumer Care, October 7, 2022
HI! We sincerely apologize for the trouble the delay of our support team has caused you. Please know that we are immediately working to increase staffing to address the higher volume and return our team’s response time to its normal rate as soon as we can. However, we can see that our support team has worked on a solution with you! Please let our team know if you have any further questions. Thanks!
Written by a customer while visiting weber.com
Posted by: Gene grill
from Chicago
Gender:Male
Verified Purchase:Yes
Food sticks to cooking grates even with Weber no stick spray. Don’t be cheap - make the cooking grated better or 100% stainless. If I could return this grill I would.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Weber Grills , March 23, 2020
Hi, we are sorry to hear this but we happy to help!
We have reached out to you via email regarding your food sticking. Thanks!
We have reached out to you via email regarding your food sticking. Thanks!
Written by a customer while visiting weber.com
Customer Rating
1
Waste of time
on September 28, 2019
Posted by: She Grills
from Chino Hills
Gender:Female
I Purchased this grill after owning is weber summit for over 15 years. I loved my grill but it was looking a little shabby so I decided to replace it with the new Genisis II. I grilled three times on this grill and I am so tired of trying to have the perfect meal on this grill . My smoke salmon and ribeye steaks were terrible! My edges on my ribeye would not even sear. The specs indicate 9000 but it seems not even close to that . I am so disappointed after carding this huge box to my home and taking two days to build I am returning it . I am not giving up on Weber just on the Genisis .
Written by a customer while visiting weber.com
Posted by: AntZ
from Pennsylvania
Gender:Male
Verified Purchase:Yes
Within a month of purchasing this grill, I had to disassemble the grill and replace 3 major components. Buyers beware!
No, I would not recommend this to a friend.
Written by a customer while visiting weber.com
Posted by: Flamel
from Wilton, CT
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Overall grill seems ok so far. Some design features seem not thought out.
1. Place to hang tools on the side rather than in front like old Weber. Very annoying on this grill.
2. Worst feature: silver metal sides where you would put plates down become very hot in the sun. They reflect heat. On the old grills it was some kind of fake wood which worked fine. Not hot. Also, they scratch easily and show the scratches. Incredibly poorly thought through.
I received this grill as a gift to replace old Weber. Would not have purchased it myself because side panels not practical.
3. Igrill 3 so far doesn't work as advertised. I have a direct feed propane line to grill, not a propane tank. I don't see how the igrill shuts off the flame when food reaches the right temperature.
1. Place to hang tools on the side rather than in front like old Weber. Very annoying on this grill.
2. Worst feature: silver metal sides where you would put plates down become very hot in the sun. They reflect heat. On the old grills it was some kind of fake wood which worked fine. Not hot. Also, they scratch easily and show the scratches. Incredibly poorly thought through.
I received this grill as a gift to replace old Weber. Would not have purchased it myself because side panels not practical.
3. Igrill 3 so far doesn't work as advertised. I have a direct feed propane line to grill, not a propane tank. I don't see how the igrill shuts off the flame when food reaches the right temperature.
Sorry to be negative. I guess sometimes newer is not always better.
No, I would not recommend this to a friend.
Written by a customer while visiting weber.com
Posted by: Official_Weber_Fanatic
from Boise ID
Gender:Male
Verified Purchase:Yes
Do not recommend. Stainless steel grates are awful.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Weber Grills , March 23, 2020
Hi Thomas, Congratulations on your new grill! We are sorry to hear about your disappointment and we will surely pass this information to our developers. If we can help with anything else please do not hesitate to reach out via email at support@weberstephen.com. Thanks!
Written by a customer while visiting weber.com