It's a grill...wish it got hotter quicker...Other than stainless steal...should have considered a cheaper brand...I could buy two cheap ones for the same price...Even with 10 year limited warranty. I could by 2 and trash one in 5 years if I want...
I would recommend this to a friend!
Response from weber.comBy Weber grills, June 26, 2024
Thank you for your feedback. Your satisfaction is very important to us. So sorry to hear your grill is not getting hot. We are here to help. Please look for an outreach email from us soon. Thank you!
This is my 3'rd Weber gas grill and I am still impressed with the quality of the design and parts. This has been over a period of about 25 years (always keep them covered), I've had to do some minor repairs, but they keep working like new. That being said, the assembly of my new grill took about 4 hours, totally unexpected. My first Genesis went together in about 20 minutes.
We were missing one part and received 2 of a similar part. We’ve called and nobody has gotten back to us regarding this. The part is cosmetic so we can still use the grill but it is frustrating.
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, April 3, 2022
Thank you for your feedback regarding the Genesis II S-435. We are so sorry to learn of your frustration with the missing part. We are happy to help. Our Support team is reaching out to assist you further. Thank you!
It gets hot quickly. I lit all 4 burners and it was at 500 in less than 5 minutes. I moved down from a 6 burner Summit (15 years old) but it is big enough for my needs. Most of my cooking is indirect so there is plenty of room to move food away from the burners.
Had a Weber Summit and gave away to buy a pellet grill/smoker. After two years of disappointment, I ditched it and bought new 4 burner Weber Genesis II. I am very happy to be back cooking on a Weber. You really do make the best grill on the market!