This grill is nothing short of amazing. Easy to assemble works great and is just beautiful to look at. This replaces my last Weber grill purchased in 1997. Great product great quality and still made in the USA!!!!
The grill itself works fine, however the plastic wheels are inferior. Mine broke with minor lateral movements. Should have metal wheel at least. Weber did send new ones. ( plastic) The grill should include a cover. I had to buy an aftermarket one.
Response from weber.comBy Weber Grills, Consumer Care, October 1, 2021
Hi! We greatly appreciate you taking the time to provide your feedback on the Genesis II S-435. We are so sorry to learn of the wheels breaking off. We are happy to hear one of our reps sent new wheels. A member of our team has also reached out via email to see if we can assist you any further. Thank you!
It's a grill...wish it got hotter quicker...Other than stainless steal...should have considered a cheaper brand...I could buy two cheap ones for the same price...Even with 10 year limited warranty. I could by 2 and trash one in 5 years if I want...
I would recommend this to a friend!
Response from weber.comBy Weber grills, June 26, 2024
Thank you for your feedback. Your satisfaction is very important to us. So sorry to hear your grill is not getting hot. We are here to help. Please look for an outreach email from us soon. Thank you!
Simply put my genesis 435ss is a beast! Almost bought the 335ss, glad I went bigger. With the extra space it makes it amazing to cook indirect. Everything I've thrown @ it, steaks, burgers, chicken breast, veggies it has concord! I love the way Weber designs there firebox. Never rust and easy to clean! I'd buy over and over again. Hopefully not for a very long time though
The grill has almost perfectly uniform temperature, front to back and side to side, it lights easily and heats up fast. Searing section results in great grill marks.
Have had the grill for 3 months or so now and am unable to use the grill due to an issue with the regulator and/or gas lines to the burners. Have spoken with many individuals from Weber and they have sent out many new regulators but it is still not working. No idea if they will send someone to take a look in person but after 6+ calls and many emails, that seems to be the only solution. Regardless, this seems like something that shouldn’t be happening to a 3 month old grill.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Weber Grills, January 23, 2021
Hi, We are sorry you are are having a bad experience. We have reached out to you via email to help you out. Thank you!