The footprint of this barbecue is pretty big, so make sure you know the specs. This barbecue does a fantastic job stabilizing at any given temperature, which allows for precise direct and indirect barbecuing.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
2
gas manifold standoffs do not line up with hold in
on January 6, 2021
Posted by: M. LeLaurin
from SE Texas
Gender:Male
As a new house warming gift for my son and his wife, we decided to get them a high-quality gas(propane) grill. I own a Summit model and it looks and performs perfectly. Here are a few pics of the issue. The far-right burner knob would not even turn. We took it apart down to the manifold and then leaned on it enough to free the knob. But it still looks like it was not made right and that is very upsetting to me because I purchased a brand new grill and it looks damaged. Possible the whole inner assembly was built with a twist in it. Not sure if the front facia is the issue, I think its' the burner assembly. I would like a resolution
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, Weber grills , January 8, 2021
Hello, we are sorry to hear about the disappointing experience you have had with your new grill. We certainly do not expect this type of quality! Rest assured that this unit carries a 10-year warranty. We have shared your feedback with our support team, and they will reach out to assist with this! Thanks!
There's nothing not to love about this grill . The cooking surface is easy to clean after daily use still looks new.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
2
Rotisserie not
on February 6, 2021
Posted by: Keith Fla
from SW Florida
Gender:Male
I would like to say that customer service is as good as ever, I have owned a bunch of Weber grills in the past, my last being a top of the line NG Summit. I moved and bought this LPG grill. First, the ignitor assembly didn't work. I sent photos and was told it couldn't be a Weber ignitor so they sent me a different one. It works, but doesn't mount properly. When I looked at one in the store, it is the same as I originally had...........My real gripes are: you have to strip the grill down to use a rotisserie. Who designs something like that? I really wasn't paying attention when I bought this, but it is ridiculous. Also temperature control is a nightmare with this thing. Anyone in SW Florida want a great deal on a 3 month old stainless 4 burner stainless?
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, Weber grills , February 8, 2021
Hello, Thank you for taking the time to share your feedback and being a long-time Weber fan! We are sorry to learn about the trouble you are experiencing with your new Genesis II S-435. We will share your feedback with our developing team. Rest assured, if you continue to experience these issues, please contact our support team, as they are always happy to help! Thank you!
I have owned a genesis gold since 2005 and finally replaced. This units cabinet is flimsy and not what I expect from WEBER of all vendors
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, Weber grills , February 8, 2021
Thank you for being a longtime Weber fan and for taking the time to share your feedback! We are sorry to learn that your experience did not match your expectations! Rest assured, a generous 10-year warranty backs this unit. If you experience any issues during this time frame, please contact our support team to look into warranty options. Thanks!
Written by a customer while visiting weber.com
Customer Rating
5
Rolls Royce of Gas Grill
on February 17, 2021
Posted by: Aviation4ever
from Wesley Chapel, FL
Gender:Male
Expertise:Intermediate
I purchased many gas grills in the past, because I couldn't afford a Weber Grill. However, I was determine to get one come hell or high water. I did and purchased the Genesis II S-435. I saw them in Home Deport already assembled. My wife told me to get it. I told her no, because I want to assemble it myself. The installation was so easy it blew my mind. Weber stand by their product. Well built and an awesome grill. For the first time of my life, I truly now enjoy outdoor grilling. I highly recommend the Weber Genesis II S-435. Awesome Grill!