Customer reviews from weber.com
Weber - Genesis II S-435 4-Burner Propane Gas Grill - Stainless Steel
Average customer rating
4.6
(792 Reviews)
Rating breakdown 792 reviews
5 Stars
627
4 Stars
104
3 Stars
26
2 Stars
11
1 Star
24
95%of customers recommend this product.
(
656 out of
690)
Customer Reviews for Weber - Genesis II S-435 4-Burner Propane Gas Grill - Stainless Steel
Posted by: Anonymous
from Washington State
Gender:Male
Verified Purchase:Yes
Well the first one I purchased was delivered with a badly damaged outer shell. Second one was perfect except for the 7 flavor bars were missing. Good news is that after calling Weber to report the flavor bars were missing, they sent me new ones within a couple of days. Overall, except for the above problems, fairly easy to assemble, and works great. Just would like to know best way to clean the SS parts without blotching/smearing. If I were to do it over again, would probably buy the BBQ with the enameled CI shell as it would be easier to clean.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Anonymous
Verified Purchase:Yes
The product was delivered damaged. I didn’t receive replacement parts for over 1 month. I now have to disassemble the broken grill and reassemble the fixed grill.
Response from weber.comBy Weber grills, Weber grills , September 1, 2020
Hi, we are sorry to hear your Genesis II arrived with damaged items and for the trouble with replacement. We can see that our support team is assisting you with this. Please, if you have any questions or concerns, do not hesitate to reach out. Thank you!
Written by a customer while visiting weber.com
Posted by: Anonymous
Verified Purchase:Yes
On my last webber grill it had two lift up shelfs, left and right front of grill. This is sadly missed on my new Genesis II.
The burner lighting system is very good and the sear burner works great.
The burner lighting system is very good and the sear burner works great.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Anonymous
Verified Purchase:Yes
Heats very evenly and gets super hot to cook my steaks and chops. I'm very satisfied with this grill with its large cooking surface.
Written by a customer while visiting weber.com
Posted by: Anonymous
from New Jersey
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Heats up fast, easy to clean and large cooking surface makes it easier to cook for larger parties
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Anonymous
from Pensacola, FL
Gender:Male
Verified Purchase:Yes
First time Weber gas grill owner, owed Weber charcoal grill in the past. Performance is unbelievable! I've never had a gas grill that can hold a temperature so steady. As good as the performance is, customer service is even better. When my grill came in, the lid was cracked. I fully expected to have to battle for a replacement and most likely pay for it; not the case, Weber sent me a new top, no questions asked! LOVE my Weber!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Anonymous
from San Diego, CA
Gender:Female
Expertise:Intermediate
Verified Purchase:Yes
We love this grill! It heats to very high temperatures, easy to use, and cooks with magnificent results. I highly recommend this grill
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Anonymous
from Glenview, il
Gender:Male
Verified Purchase:Yes
Lot of money, the lid doesn’t close or open properly. Sometimes the lid catches and you need two hands to pull hard to open. Probably an issue with the casting process.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, Weber grills , September 11, 2020
Hello! Congratulations on your new grill! We are sorry to hear about the trouble you are experiencing with the lid on your new Genesis II S-435. Thank you for bringing this up to our attention, and we will have our support team reach out via email to assist. Thanks!
Written by a customer while visiting weber.com