Customer reviews from cuisinart.com
Cuisinart - Classic 12-Cup Coffeemaker - Black
Average customer rating
4.3
(297 Reviews)
Rating breakdown 297 reviews
5 Stars
178
4 Stars
69
3 Stars
24
2 Stars
13
1 Star
13
90%of customers recommend this product.
(
175 out of
195)
Customer Reviews for Cuisinart - Classic 12-Cup Coffeemaker - Black
Posted by: Bonn Bonn
Gender:Female
Verified Purchase:Yes
I purchased this coffeemaker to replace a 12 year old Cuisinart 12 cup programmable coffee maker. 3 months later, the product was turning itself on, meaning it was a fire hazard! Luckily I did not have an empty pot sitting on the heating pad otherwise it would have shattered glass all over my countertop. I would not buy Cuisinart again.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, December 9, 2025
We’re very sorry to hear about your experience and take safety concerns like this very seriously. Please contact our Customer Service team immediately at 1-800-726-0190 with ticket 8900452681 so we can review your unit and work toward a safe solution. Your feedback is important, and we appreciate you bringing this to our attention.
Written by a customer while visiting cuisinart.com
