Customer reviews from geappliances.com
GE Profile - 25.3 Cu. Ft. Side-by-Side Refrigerator with LED Lighting - Stainless Steel
Average customer rating
4.4
(958 Reviews)
Rating breakdown 958 reviews
5 Stars
606
4 Stars
229
3 Stars
60
2 Stars
35
1 Star
28
88%of customers recommend this product.
(
773 out of
878)
Customer Reviews for GE Profile - 25.3 Cu. Ft. Side-by-Side Refrigerator with LED Lighting - Stainless Steel
Customer Rating
4
Quality Product
on July 23, 2021
Posted by: Flower57
from Cedar Lake, IN
The quality of this refrigerator is excellent! Customer service is great!
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Very disappointed!
on July 25, 2021
Posted by: Snezana
from Newark DE
This refrigerator looks nice on the first look. The lighting is really cool and design seamed nice at first . My biggest complaint is excessive humidity I never saw this in any other refrigerator. I had it for 6 months and it really gets on my nerves. Any time you open freezer the shelves get frosted. Anything you put in refrigerator eventually gets wet from excess humidity. I really did not expect this from GE profiler. I also noticed that interior design is not very efficient. The Ice maker takes up lot of space and it doesn’t really crush the ice ( another annoyance). Similarly the water filter is at the top and takes up lot of space at the top shelf.
I ordered this model during pandemic and the stores did not have this model on display so I took a chance. It was a mistake and I would not recommend this model. Not sure about age refrigerators in general since this was my first experience. Very disappointed!
I ordered this model during pandemic and the stores did not have this model on display so I took a chance. It was a mistake and I would not recommend this model. Not sure about age refrigerators in general since this was my first experience. Very disappointed!
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
3
Value
2
Response from geappliances.comBy Olga@GEA, GE_Appliances, July 26, 2021
Hello - Thanks for your review. We are sorry to hear of the issues you are experiencing with your refrigerator. Here is the link to the information regarding interior moisture: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19186
If the dispenser will not produce crushed ice, this will require service to correct. We recommend taking advantage of your warranty by scheduling a service appointment with an authorized GE Appliance technician who can accurately diagnose and correct the issue. You can schedule an appointment online at: http://www.geappliances.com/ge/service-and-support/service.htm
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
We apologize for any inconvenience it has caused. Thanks for your feedback.
Olga@GEA
If the dispenser will not produce crushed ice, this will require service to correct. We recommend taking advantage of your warranty by scheduling a service appointment with an authorized GE Appliance technician who can accurately diagnose and correct the issue. You can schedule an appointment online at: http://www.geappliances.com/ge/service-and-support/service.htm
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
We apologize for any inconvenience it has caused. Thanks for your feedback.
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Door Swing not adjustable
on July 27, 2021
Posted by: Eddy100
from Pendleton, OR
It is a nice unit, a little disappointed that door swing could not be adjusted (hits wall), also freezer compartment not as large as expected.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Olga@GEA, GE_Appliances, July 28, 2021
Hello - We are sorry to hear that you are disappointed that the door swing could not be adjusted and the freezer section is not as large as expected. We appreciate you taking the time to share your review. Thank you so much for your feedback! We will be sure to pass this on to the appropriate team for future design and development. We apologize for any inconvenience it has caused.
Olga@GEA
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Disappointed
on July 27, 2021
Posted by: Linda723
from Lafayette, Indiana
Very disappointed with stainless steel color too gray didn’t match my other stainless GE profile appliances. I wish the store had had one in the store so I could have seen the color. Also the water constantly drips. From the dispenser.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Olga@GEA, GE_Appliances, July 28, 2021
Hello - We are sorry to hear your new fingerprint resistant stainless steel refrigerator does not match your other stainless steel Profile series appliances. We understand your disappointment. We are also sorry to hear that the water constantly drips from the dispenser. It is not unusual to see a few drops of water dripping from the dispenser after having dispensed water. This is caused by pressure on the water line and changes in temperature causing some condensation to form and drip. If water continues to drip long after the glass has been removed, service is recommended.
You can schedule an appointment with a GE Appliance technician by calling 1-800-432-2737 or schedule online at http://www.geappliances.com/ge/service-and-support/service.htm
We apologize for any inconvenience it has caused. Thanks for your feedback.
Olga@GEA
You can schedule an appointment with a GE Appliance technician by calling 1-800-432-2737 or schedule online at http://www.geappliances.com/ge/service-and-support/service.htm
We apologize for any inconvenience it has caused. Thanks for your feedback.
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Fabulous features
on July 28, 2021
Posted by: Rogerw
from Madison,WI
This is a great refrigerator! Super quiet, makes ice fast and has lots of smart storage compartments.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
So far so good
on July 31, 2021
Posted by: Metal man
It’s has performed well up to this point. This is our 5th refrigerator since 2012 so I don’t have much faith in today’s refrigerators. We’ll see…
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Everything we had hoped for!
on August 3, 2021
Posted by: Cindy Kay Cordts
from Peoria, az
We are so thrilled we went back to a side by side! We absolutely love our new refrigerator!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Good Fridge
on August 5, 2021
Posted by: DK15
from Denver, CO
Its a pretty good fridge and freeze. The only complaint is the freezer door shelves do not stay in place very well. Almost every time I pull something out of the door shelf, the shelf come out with the I them I am grabbing.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
3
Value
3
Written by a customer while visiting geappliances.com