Customer reviews from geappliances.com
GE Profile - 25.3 Cu. Ft. Side-by-Side Refrigerator with LED Lighting - Stainless Steel
Average customer rating
4.4
(934 Reviews)
Rating breakdown 934 reviews
5 Stars
594
4 Stars
222
3 Stars
57
2 Stars
34
1 Star
27
88%of customers recommend this product.
(
761 out of
864)
Customer Reviews for GE Profile - 25.3 Cu. Ft. Side-by-Side Refrigerator with LED Lighting - Stainless Steel
Customer Rating
3
Disappointed
on July 27, 2021
Posted by: Linda723
from Lafayette, Indiana
Very disappointed with stainless steel color too gray didn’t match my other stainless GE profile appliances. I wish the store had had one in the store so I could have seen the color. Also the water constantly drips. From the dispenser.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Olga@GEA, GE_Appliances, July 28, 2021
Hello - We are sorry to hear your new fingerprint resistant stainless steel refrigerator does not match your other stainless steel Profile series appliances. We understand your disappointment. We are also sorry to hear that the water constantly drips from the dispenser. It is not unusual to see a few drops of water dripping from the dispenser after having dispensed water. This is caused by pressure on the water line and changes in temperature causing some condensation to form and drip. If water continues to drip long after the glass has been removed, service is recommended.
You can schedule an appointment with a GE Appliance technician by calling 1-800-432-2737 or schedule online at http://www.geappliances.com/ge/service-and-support/service.htm
We apologize for any inconvenience it has caused. Thanks for your feedback.
Olga@GEA
You can schedule an appointment with a GE Appliance technician by calling 1-800-432-2737 or schedule online at http://www.geappliances.com/ge/service-and-support/service.htm
We apologize for any inconvenience it has caused. Thanks for your feedback.
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Fabulous features
on July 28, 2021
Posted by: Rogerw
from Madison,WI
This is a great refrigerator! Super quiet, makes ice fast and has lots of smart storage compartments.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
So far so good
on July 31, 2021
Posted by: Metal man
It’s has performed well up to this point. This is our 5th refrigerator since 2012 so I don’t have much faith in today’s refrigerators. We’ll see…
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Everything we had hoped for!
on August 3, 2021
Posted by: Cindy Kay Cordts
from Peoria, az
We are so thrilled we went back to a side by side! We absolutely love our new refrigerator!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Good Fridge
on August 5, 2021
Posted by: DK15
from Denver, CO
Its a pretty good fridge and freeze. The only complaint is the freezer door shelves do not stay in place very well. Almost every time I pull something out of the door shelf, the shelf come out with the I them I am grabbing.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Quiet and dependable so far
on August 18, 2021
Posted by: BocaLove
from Boca Raton, FL
We looked for a side by side that got some good reviews. We are very happy that we purchased this one. No problems so far. Other reviewers said Ice Machine was slow or noisy. We have not had any of those problems. Love the fingerprint free stainless. We had a 15 year old other brand that was great but finally broke and parts are no longer made. We used to have a GE in another home and loved it so gave it a chance again.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
problem with the crisper door
on August 14, 2021
Posted by: dlsx3
from Pennsylvania
A piece came off of the drawer when I opened it. I think it to help seal the drawer to control the humidity. We have only had the refrigerator for 4 weeks. I am disappointed that this happened. Any chance someone can send me instructions on how to put the piece back in to place?
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Doors are out of alignment!
on August 16, 2021
Posted by: CW11
from Albany, NY
Nice looking refrigerator but the doors are out of alignment!
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
3
Value
3
Response from geappliances.comBy John@GEAppliances, GE Appliances, August 19, 2021
Hello and thanks so much or reaching out about your refrigerator. We're glad it looks good in your kitchen and hope it is working well. We're sorry to hear about the doors being a little off, but this is an easy fix. Both the refrigerator and the doors themselves should be properly leveled. Instructions to do this are steps 5 & 6 in the installation manual, page 34, here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000470-1.pdf
Enjoy and keep in touch. - John@GEA
Enjoy and keep in touch. - John@GEA
Written by a customer while visiting geappliances.com