Customer reviews from geappliances.com
GE Profile - 25.3 Cu. Ft. Side-by-Side Refrigerator with LED Lighting - Stainless Steel
Average customer rating
4.4
(958 Reviews)
Rating breakdown 958 reviews
5 Stars
606
4 Stars
229
3 Stars
60
2 Stars
35
1 Star
28
88%of customers recommend this product.
(
773 out of
878)
Customer Reviews for GE Profile - 25.3 Cu. Ft. Side-by-Side Refrigerator with LED Lighting - Stainless Steel
Customer Rating
5
Love it!
on April 23, 2024
Posted by: Jshipp2
from UC Texas
I have one that is 30 years old and still performs great. I had a previous one that I sold along with me home at that time. My mom introduced it to me she was a two time owner in her lifetime. Sorry to hear it’s being discontinued. I love the adjustable aspects of the glass shelves and door bins. After holiday cooking it holds all pot and pans until I can properly store leftovers the next day. Very smart design. Good longevity.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
It’s doing it’s job
on July 29, 2024
Posted by: Ohiogardener
from Galena, OHIO
The product is doing what it’s supposed to do. I have problem figuring out how to use the control panel. The owner’s manual online is not very clear. I am still flushing the ice maker after emptying out at least two full tray of ice. The ice still has blackish residue, not clean. Also, almost everything inside/outside is made of plastic now. I do like that the refrigerator is very quiet.
I would recommend this to a friend!
Features
5
Performance
5
Quality
3
Value
3
Response from geappliances.comBy Charlie, GE_Appliances, July 31, 2024
We're happy to assist you with the refrigerator. If the ice maker is producing black ice we recommend taking a look at this link here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17758
To use the controls on this refrigerator we recommend referring to page 6 of the Use & Care manual at this link here:
https://products-salsify.geappliances.com/image/upload/s--SzIImviA--/a4bc723290f23237aa53d2267af707a40e30ac91.pdf?_ga=2.105258955.995303162.1722262835-173084733.1722015086
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17758
To use the controls on this refrigerator we recommend referring to page 6 of the Use & Care manual at this link here:
https://products-salsify.geappliances.com/image/upload/s--SzIImviA--/a4bc723290f23237aa53d2267af707a40e30ac91.pdf?_ga=2.105258955.995303162.1722262835-173084733.1722015086
Written by a customer while visiting geappliances.com
Customer Rating
1
bad
on January 15, 2025
Posted by: newfrid
poor , machine runs too noisy, loud like the big truck, so irritated
Response from geappliances.comBy Adrian, GE_Appliances, January 23, 2025
We have provided some normal refrigerator sounds at the link below. If you are experiencing any sounds not listed, service is advised. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.198308783.1071644856.1737388151-507723860.1707936747
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.198308783.1071644856.1737388151-507723860.1707936747
Written by a customer while visiting geappliances.com
Customer Rating
5
lighting is awesome
on January 17, 2025
Posted by: dmarie13
from killen al
I love the design of this fridge. They have pulled the led light to the front just inside the doors therefore making it very easy to see everything!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great side by side with all the features!
on July 27, 2025
Posted by: Friend547
I love everything about this fridge! Better than other GE fridges I had!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Amazing features!
on November 15, 2025
Posted by: Nyla17
[This review was collected as part of a promotion.] I love my refrigerator! I have had a few in my lifetime but the features, space, and ease of use is what makes this one stand out. I love how the shelf retracts for larger items. The turbo cool on this fridge is amazing as well as the quick ice.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Poor design features spoil it
on December 24, 2014
Posted by: MKCAR1
from Scottsdale, AZ, United States
I have had this refrigerator for 1 month now - replacing another GE profile I had since 1997. Design issue 1 - the ice machine does not go all the way into the back - so stray ice cubes continually fall down into the freezer area. The second poor design feature is the bottom tray in the refrigerator section. It continually "sticks" due to it not being able to support the weight once items are put in it. This could have been avoided IF the tray had longer supports OR the bottom front section was deeper so as to rest on the bottom of the refrigerator. I am sure I will have to replace this tray at some point due to its poor design/function. The 3rd design feature issue is the front display area - it is difficult to read unless fill lighting is on and it also "beeps" every time you change an option - such as going from water to ice. Neither bodes well if trying to use at night without waking up the whole house. On the plus side it keeps the exact temperatures you set for freezer/refrigerator and the interior lighting is excellent.
No, I would not recommend this to a friend.
Features
2
Performance
4
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Has not worked right since installed
on July 25, 2015
Posted by: Bjoy
from Alabama, United States
New home purchase and was not cold when we moved in. Of course now it is our problem. Refrigerator was serviced and seemed to be working. A month later the Freezer does not stay cold enough to keep things frozen or make ice!
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com