Customer reviews from weber.com
Weber - Genesis II 3 Burner Premium Gas Grill Cover - Black
Average customer rating
4.2
(349 Reviews)
Rating breakdown 349 reviews
5 Stars
217
4 Stars
54
3 Stars
35
2 Stars
20
1 Star
23
82%of customers recommend this product.
(
235 out of
288)
Customer Reviews for Weber - Genesis II 3 Burner Premium Gas Grill Cover - Black
Customer Rating
1
Poor quality compared to the original
on June 7, 2021
Posted by: Mcat112
from Hartland, Michigan
Gender:Male
Expertise:Intermediate
I have a 20 year old Genesis Gold grill. The original cover lasted 16 years outside in the Michigan summer heat and winter cold. The replacement lasted about 3 years. It's become very brittle and cracked. The Velcro strips didn't last either. The lightweight material they claim is easier to remove and keeps the grill dry just appears to be the same
cheap material used on a cheaper brand grill.
I hope they go back to the old material. I will be looking for an alternative in the meantime
cheap material used on a cheaper brand grill.
I hope they go back to the old material. I will be looking for an alternative in the meantime
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, Weber grills , June 8, 2021
Hello, thank you for taking the time to share your feedback. We are sorry to hear about the disappointment with the material of our new grill covers. Our covers are designed to withstand the outside elements and are backed by a 3-year warranty! Your feedback is greatly appreciated and we will pass it to our design team. Thanks!
Written by a customer while visiting weber.com
Posted by: Anonymous
from Fremont, CA
Verified Purchase:Yes
If I could give this a "0" I would. It was the wrong size. I ordered the exact cover for the one I have and did not see a size chart anywhere online. I would not recommend.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, August 8, 2022
Thank you for your feedback! We are sorry to hear the disappointment with the Premium Grill Cover.
Using the link directly from our website, provide below, you may enter the model number or serial number of your grill. The link will direct you to the manuals, schematic, documents, replacement parts and accessories for your grill.
https://www.weber.com/US/en/help/manuals/
We would like to hear more about this experience. Please lookout for an email from our Support team.
Using the link directly from our website, provide below, you may enter the model number or serial number of your grill. The link will direct you to the manuals, schematic, documents, replacement parts and accessories for your grill.
https://www.weber.com/US/en/help/manuals/
We would like to hear more about this experience. Please lookout for an email from our Support team.
Written by a customer while visiting weber.com
Customer Rating
2
Grill cover 7130
on October 1, 2023
Posted by: lopaul
from Boynton Beach, Florida
Expertise:Intermediate
very poor material, 2 1/2 years, well maintained and coming apart at the seams
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, October 2, 2023
Thank you for your feedback regarding the Premium Grill Cover. We apologize for your experience, that is not the experience we want our loyal Weber fans to have. So we can provide further assistance, our support team would like to follow up with you. Please be on the lookout for an email, thank you!
Written by a customer while visiting weber.com
Customer Rating
1
POOR QUALITY! BLOWS OFF IN SLIGHTEST WIND!
on April 24, 2024
Posted by: Not Happy :(
from Missouri
Expertise:Intermediate
This is the third Weber cover I've purchased for this grill. The first two were high quality, heavy duty and never budged even when a tornado went through 1/2 block from our house. I just purchased this new one and the quality does not compare to the others. It's not nearly as heavy duty and it's blown off 3 times already in the slightest of wind. These things are NOT cheap. So disappointed. Love my grill but HATE THIS COVER!! JUNK!!
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, May 4, 2024
Thank you for your feedback. We are so sorry to hear your cover is not staying in place. We would advise to be sure both Velcro straps are secured. Our Care team will be reaching out to follow up. Thank you!
Written by a customer while visiting weber.com
Customer Rating
2
Too Lightweight
on January 15, 2019
Posted by: Gebby19
from Vernon CT
Gender:Male
Expertise:Intermediate
While it does, keep the grill dry while it's on, keeping it on is difficult. Even when I tighten up the Velcro so that it's overlapped by about 8 inches, the wind continually blows the cover off. I went out and bought magnets, put them in a fabric sleeve and attached three to the top and two on the bottom to hold the cover on. That works, but it would have been better to not need them at all. You would think an $80 cover would stay on...
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Weber Grills, January 17, 2019
Hi! We are sorry to hear your disappointment with your cover. Your feedback regarding the strap is greatly appreciated and we will pass your comments along to our design team. Please know your new cover is backed by a 3 year warranty. If you ever need any help, please do not hesitate to reach out to us at reviews@weberstephen.com. Thanks!
Written by a customer while visiting weber.com
Posted by: Unraveling
from Ohio
Verified Purchase:Yes
One week of use and the cover is fraying around the bottom and the side straps.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Weber Grills , May 29, 2020
Hello, we are sorry to hear about the damage to your new grill cover. We will go ahead and contact you via email to further assist with this. Thanks!
Written by a customer while visiting weber.com
Customer Rating
1
Cover doesn't fit correctly
on September 16, 2021
Posted by: Jason22
from New jersey
Gender:Male
Expertise:Intermediate
Bought the premium cover for the Genesis 2. When I went to put it on it fits so tight I'm sure the corners of the grill are gonna rip the cover considering how hard the cover is to put on and take off. Box says it fits the genesis2 at 59 inches wide. I measured my grill and it's 60 inches wide.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, September 17, 2021
Thank you for your feedback. We are very sorry to learn that the cover you purchased does not comfortably fit your grill. Our Support team sent you an email so we could verify that you have the correct cover for your specific Genesis II model. We would never expect that the recommended cover would not fit your grill! We'll help make this right for you. Thanks for your patience and for being a Weber fan!
Written by a customer while visiting weber.com
Customer Rating
1
Poor quality seam coming undone in 5mo
on May 30, 2022
Posted by: drichardson
from California
Gender:Male
Expertise:Intermediate
I purchased this cover in Dec 2021 and in May 2022 (5mo) one of the seams between the top and bottom sheet are coming undone.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, June 9, 2022
We appreciate your feedback! We care deeply about the experience that you have with our products.
Please be on the lookout for an email from our Support team, we would like to follow up with you regarding this matter. Thank you!
Please be on the lookout for an email from our Support team, we would like to follow up with you regarding this matter. Thank you!
Written by a customer while visiting weber.com