Customer reviews from weber.com
Weber - Genesis II 3 Burner Premium Gas Grill Cover - Black
Average customer rating
4.2
(349 Reviews)
Rating breakdown 349 reviews
5 Stars
217
4 Stars
54
3 Stars
35
2 Stars
20
1 Star
23
82%of customers recommend this product.
(
235 out of
288)
Customer Reviews for Weber - Genesis II 3 Burner Premium Gas Grill Cover - Black
Posted by: Anonymous
from San Diego, CA
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Cover is acceptable, yet more expected of Weber. Grill over 20 years old. The previous cover lasted 10 years. The old cover made of canvas-like material with waterproof exterior and venting. New cover lightweight plastic and with weather conditions won’t last that long. Willing to pay more for ‘Oldtime Weber Quality’
No, I would not recommend this to a friend.
Response from weber.comBy WeberGrills, WeberGrills, September 4, 2020
Hello, thank you for taking your time to submit your review! We want to let you know that our newly designed grill cover is light yet durable and made easier to put on and off the grill. This material is breathable and will keep your grill nice and dry while protecting it all year long. If you have any issues with your cover, do not hesitate to reach out to our support team. Your cover is backed by warranty for three years. We thank you for you being part of the Weber Family!
Written by a customer while visiting weber.com
Posted by: Mr NY Griller
Verified Purchase:Yes
This cover is very thin, without any padding.
I bought before much chipper not Weber from very strong thick material and extra padding, so after winter grill like new
I bought before much chipper not Weber from very strong thick material and extra padding, so after winter grill like new
Response from weber.comBy Weber grills, Weber grills , May 8, 2021
Hello, thank you for taking the time to share your feedback! We are sorry to learn about the vast disappointment with your new grill cover. Please know that a 3-year warranty backs this cover against any manufacturing defects. If you experience any issues during this time frame, please contact our support team. Thanks!
Written by a customer while visiting weber.com
Customer Rating
2
Very lightweight in a bad way
on March 23, 2023
Posted by: Mark MacMaine
from Maine
Just received the cover and after putting it on my weber genesis II e-310 my immediate first impression is
PROS (Somewhat) :
- Fits great except a bit too short
PROS (Somewhat) :
- Fits great except a bit too short
CONS:
- Extremely lightweight in a very bad way
- The weight makes it hard to put on, like wrapping the grill in a heavy plastic bag
-Velcro straps are high up and with the short coverage I would guess a strong wind could carry it away with Velcro fastened
-Doesn't appear durable at all
- Extremely lightweight in a very bad way
- The weight makes it hard to put on, like wrapping the grill in a heavy plastic bag
-Velcro straps are high up and with the short coverage I would guess a strong wind could carry it away with Velcro fastened
-Doesn't appear durable at all
Claims to be a premium grill cover but considering how thin it is, not likely to resist water. In the future please use a heavier material and if possible consider adding a layer of waterproof material for the top of the cover. Your products are great don't skimp on the cover.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, March 27, 2023
We are sorry to learn that your Premium Grill Cover has not yet impressed you. We appreciate you feedback, and we'll bring your suggestions to the appropriate teams.
All of our Premium Grill Covers are designed to allow moisture to evaporate through the material, since trapped moisture will accelerate rusting. We expect the material to provide outstanding protection despite being lightweight.
Our Care team is here to help! Please look for an email from us soon. Thank you!
All of our Premium Grill Covers are designed to allow moisture to evaporate through the material, since trapped moisture will accelerate rusting. We expect the material to provide outstanding protection despite being lightweight.
Our Care team is here to help! Please look for an email from us soon. Thank you!
Written by a customer while visiting weber.com
Customer Rating
1
2nd Generation Grill Covers are Poor Quality
on August 6, 2018
Posted by: Fenway Frank
from Boston, MA
Gender:Male
I've had my grill for over 10 years and bought grill cover which lasted several years. It was vented and higher quality material than cheap replacements they now sell -2nd lasted only 2 years. Very disappointed that Weber would compromise their reputation with a clearly inferior product.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Weber Grills, August 9, 2018
Hi! Thanks for being a long time Weber fan! We are sorry to hear your current cover did not hold up. Your cover is backed by a 3 year warranty and we have reached out to you via email to send you a replacement. Thanks!
Written by a customer while visiting weber.com
Customer Rating
1
Cheap material
on October 1, 2018
Posted by: hawkeye22
from Lexington, Ky
Gender:Male
Expertise:Intermediate
Bought a new Weber grill cover to replace old one of 12 yr use- a waste of money! Weber knows exactly what they've done producing a new cover that is lighter and prone to tearing & cracking, that's why they can afford to cover it with a 3 yr warranty and send you another cheaply made replacement. It's all about the money!
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Weber Grills, October 2, 2018
Hi! We are sorry to hear about your disappointment with your new cover! Our new style covers are designed to be both lightweight and durable. This allows for easier covering and uncovering of the grill between uses. We would not expect your cover to crack or tear and have backed it with a 3 year warranty. If you do have any issues with your new cover, please do not hesitate to reach out to us at reviews@weberstephen.com and we would be happy to help. Thanks!
Written by a customer while visiting weber.com
Posted by: Nick v.
from Yardley, PA
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
I really want to give this 5-stars, but the bottom edge of the cover does not rest on the ground for the Genesis II. Therefore, there is a gap for rain to splatter up onto the casters and bottom of the frame. Only time will tell if this will cause a rust issue.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: NhGal
Verified Purchase:Yes
Not as rugged as they used to be - thinner and lighter than older version but works. Had I known, I would have spent 1/4 of the cost on an offbrand cover.
I would recommend this to a friend!
Response from weber.comBy Weber grills, Weber grills , June 21, 2021
Thank you for being a longtime Weber fan and taking the time to submit your feedback! We are sorry to hear that your experience did not match your expectations. Please know that although the cover is a lighter material, it will protect your grill from the outside elements. If you have any other questions or concerns, please reach out to us. We are always ready to help. Thanks!
Written by a customer while visiting weber.com
Posted by: Nan2
from Fayetteville, AR
Gender:Female
Verified Purchase:Yes
Very good quality grill cover; this is a replacement for a Weber cover that was over 10 years old. Based on the longevity of the old one, it should last ten years!
I would recommend this to a friend!
Written by a customer while visiting weber.com