Customer reviews from weber.com
Weber - Connect Smart Grilling Hub - Gray
Average customer rating
3.6
(159 Reviews)
Rating breakdown 159 reviews
5 Stars
68
4 Stars
30
3 Stars
19
2 Stars
11
1 Star
31
67%of customers recommend this product.
(
94 out of
140)
Customer Reviews for Weber - Connect Smart Grilling Hub - Gray
Posted by: R Greenberg
Verified Purchase:Yes
probe melted on use; not good instructions or usable
Written by a customer while visiting weber.com
Posted by: GrillingBug24
from Oregon
Expertise:Intermediate
Verified Purchase:Yes
I find this Weber Connect Smart Grilling Hub indispensable when you want your grilled meat done to perfection. The dual probes allow you to control both, the temperatures of your grilling space and the internal temperature of the meat you are grilling, it easily connects with your phone for easy monitoring of your food. It comes with a clip for the ambient probe that allows it to stay in place while measuring the temperature, very useful when you need both, direct and indirect heat for your grilling. The set up was a breeze, it also comes with very clear instructions on its set up and use. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Vegpeddler
from Pinehurst North Carolina
Expertise:Intermediate
Verified Purchase:Yes
Finally got around to a good test of our BBQ besides hamburgers. Cooked a Roast on it using a Weber recipe and the built in probe. I have to say the whole system was a delight and joy to use. The Roast came out as perfect to our taste as we could expect. Looking forward to next time!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Backyardbbqparadise
from Winchester, CA
Verified Purchase:Yes
Excellent connectivity to your phone. Makes it worry free when you are out and about
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Wiredog
from Southern California
Expertise:Intermediate
Verified Purchase:Yes
It works well once it's up and running. First one refused to pair with my Android phone and wifi was defective. Props to Weber for sending out a new one asap. Was having same issues then decided to try to pair with friends iphone. Worked fine, updated firmware and then paired fine with my android. They should update these things at the factory before they send them out. Love the app and all the recipes on demand and unit works great. Only wish there was a wireless option for my rotisserie. Does work great though once it's good to go.
I would recommend this to a friend!
Response from weber.comBy Weber grills, May 5, 2024
Your feedback is very important to us. We are so sorry to hear you had an issue getting the first one up and running. Glad to hear your replacement is working great. If there is anything further we can do to help please let us know. Thank you for being a Weber fan!
Written by a customer while visiting weber.com
Customer Rating
5
Weber Connect save my marriage.
on November 29, 2023
Posted by: Big Wave Dave
from San Clemente, CA
My wife loves her 3" thick filet mignon "Rare". NOT "medium rare", which is what she got before I bought the Weber connect. The first time using the Weber connect, I was shocked when it told me to remove the steak from the grill. I thought to myself it's not cooked enough it will never get up to 120°, but to my surprise after resting the five minutes. it was, exactly 120°. "Happy wife, happy life" I like that the wiper connect his Wi-Fi. Are used to cook ribs for the first time. They turned restaurant quality. I never cook without it.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
1
Died after four uses
on November 24, 2023
Posted by: Joe's Hub
from Marana, AZ
Expertise:Intermediate
I bought this Weber Connect Smart Grilling Hub and after four times using it in my Weber smoker it just quit working. mI tried to recharge it and it won't take a recharge! I tried calling for assistance and because I don't have the receipt they won 't help.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, December 1, 2023
Your feedback means a lot to us. We are very sorry to learn you are having an issue with the Weber Connect Smart grilling Hub. We want to know more and offer our assistance. Please look for an outreach email from us soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Racer Wally
Gender:Female
Verified Purchase:Yes
does not show be the battery level like the instructions say it will.
Written by a customer while visiting weber.com