Customer reviews from weber.com
Weber - Connect Smart Grilling Hub - Gray
Average customer rating
3.6 out of 5
3.6
(159 Reviews)
Open Ratings Snapshot
Rating breakdown 159 reviews
5 Stars
68
4 Stars
30
3 Stars
19
2 Stars
11
1 Star
31
67%of customers recommend this product. 
(
94 out of 140
)
Best Buy Privacy Policy
Customer Reviews for Weber - Connect Smart Grilling Hub - Gray
Customer Rating
4 out of 5
4
Smart / Connect Smart Grilling
on October 9, 2026
Posted by: Smart Connect
Expertise:Intermediate
Verified Purchase:Yes
It's practical, though the app could be more user-friendly. It comes with two sensors: one for the meat and another for the grill.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5 out of 5
5
Great grilling with WEBER GILLS E-315
on September 24, 2026
Posted by: BBUGGS
Bought my Weber gas grill about 2 months ago I enjoy my new grill for summer grilling
.
Written by a customer while visiting weber.com
Customer Rating
4 out of 5
4
almost perfect
on September 23, 2026
Posted by: grill-master-in-training
Expertise:Intermediate
Verified Purchase:Yes
great device. when coupled with app, steaks come out perfect. only complaint is that app connects to smart watch through notifications only. even my free golf app syncs a summary screen to the watch. it can apparently track multiple probes/recipes at the same time, so the watch could have a swipe feature to change view to a given probe. otherwise this would have been a 5 start review
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
1 out of 5
1
Sorry
on June 27, 2026
Posted by: Bill49er
from California
Expertise:Intermediate
Verified Purchase:Yes
Not accurate or helpful. I’m really sorry about this I’d hoped it would work well, I’m a nervous bbq cook and hoped this would give better feedback
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, July 24, 2026
Thank you for your feedback. We are really sorry to hear the Weber Connect Smart Grilling Hub did not meet your expectations. Your comments will be shared with our team for consideration. If you need any further assistance please reach out direct. Thank you!
Written by a customer while visiting weber.com
Customer Rating
1 out of 5
1
Bricked
on June 16, 2026
Posted by: Dave59
from oklahoma city
I did not pay for this item as it was a gift from my work just less than 2 years ago. That being said, I bought extra probes and used this quit often with a very large smoker so I could monitor the zones and the meat temp. I really liked it but to only last for less than 2 years at a price of over 150 to replace with 2 extra probes, no way. I would have thought that Weber products were better than that. Because of price to replace, no, I do not recommend.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, July 22, 2026
Your feedback means a lot to us. So sorry to hear about your experience. Our Care team is here to help and will be sure to make this right. Please look for an outreach email from us soon. Thank you!
Written by a customer while visiting weber.com
Customer Rating
4 out of 5
4
Good but could be better
on April 5, 2026
Posted by: JUMP IN THE FIRE BBQ
Verified Purchase:Yes
It should be easier to turn the device on when it’s asleep.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5 out of 5
5
Weber Connect Smart Grilling Hub
on April 3, 2026
Posted by: Jon Donut
Verified Purchase:Yes
Works good, never realized how far my smokers gauge was off.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
1 out of 5
1
Junk
on February 4, 2026
Posted by: John Colvin
from Burlington WA
Verified Purchase:Yes
In spite of several Tech visits and multiple calls and parts replacements the Weber Connect doesn’t work and has never worked since I bought it more than a year ago
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, February 9, 2026
Your feedback means a lot to us. We are so sorry to hear about your experience with the Weber Connect Smart Grilling Hub. Our team is here to help and rest assured we are doing everything we can to make this right. Please look for our email outreach soon. Thank you!
Written by a customer while visiting weber.com
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