great device. when coupled with app, steaks come out perfect. only complaint is that app connects to smart watch through notifications only. even my free golf app syncs a summary screen to the watch. it can apparently track multiple probes/recipes at the same time, so the watch could have a swipe feature to change view to a given probe. otherwise this would have been a 5 start review
Not accurate or helpful. I’m really sorry about this I’d hoped it would work well, I’m a nervous bbq cook and hoped this would give better feedback
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, July 24, 2026
Thank you for your feedback. We are really sorry to hear the Weber Connect Smart Grilling Hub did not meet your expectations. Your comments will be shared with our team for consideration. If you need any further assistance please reach out direct. Thank you!
I did not pay for this item as it was a gift from my work just less than 2 years ago. That being said, I bought extra probes and used this quit often with a very large smoker so I could monitor the zones and the meat temp. I really liked it but to only last for less than 2 years at a price of over 150 to replace with 2 extra probes, no way. I would have thought that Weber products were better than that. Because of price to replace, no, I do not recommend.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, July 22, 2026
Your feedback means a lot to us. So sorry to hear about your experience. Our Care team is here to help and will be sure to make this right. Please look for an outreach email from us soon. Thank you!
In spite of several Tech visits and multiple calls and parts replacements the Weber Connect doesn’t work and has never worked since I bought it more than a year ago
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, February 9, 2026
Your feedback means a lot to us. We are so sorry to hear about your experience with the Weber Connect Smart Grilling Hub. Our team is here to help and rest assured we are doing everything we can to make this right. Please look for our email outreach soon. Thank you!