Customer reviews from weber.com
Weber - Connect Smart Grilling Hub - Gray
Average customer rating
3.6
(131 Reviews)
Rating breakdown 131 reviews
5 Stars
58
4 Stars
20
3 Stars
17
2 Stars
10
1 Star
26
66%of customers recommend this product.
(
78 out of
118)
Customer Reviews for Weber - Connect Smart Grilling Hub - Gray
Posted by: Anonymous
from Marengo, IL
Gender:Male
Verified Purchase:Yes
I really like the control and information it gives me when grilling large cuts of meat or turkeys. However it would be nice if the probes were wireless so they would work with the rotisserie.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Wulf
Verified Purchase:Yes
I'm getting the best results on my charcoal weber ever with this set up. Helps me control my heat and timing on a new level. Highly recommend.
Written by a customer while visiting weber.com
Customer Rating
5
Featured packed temp monitor and timer
on March 31, 2021
Posted by: BlackOmega
from Deltona, FL
Gender:Male
[This review was collected as part of a promotion.] Being a Florida native I am outside grilling or smoking foods just about weekly if not even more often, as such temperature control is important. That said I snatched up the Weber Connect Smart Grilling Hub and started cooking!
In the box – The Weber Connect Smart Grilling Hub comes with the hub, charging cable, Ambient air probe and one meat probe. Note that there are four total probe connections on the hub so first thing I did was grab two more meat probes online.
Setup – Setup was quick and easy, you can either use the QR code in the box to get the App or grab it from your App store. In my case I use an android phone and it was easy to find in the app store. Once the app is installed and the hub charged just wake it up by pressing on the front edge of the penal and follow the instructions in the app and you are ready to go.
Use – First off you can simply use the app to time and monitor your temps OR you can get into step by step cooking instructions and other features. Now I have taken a quick skim of the app and have cooked twice on it now and man, there are a lot of features and notifications, this will take a little while to explore. What I have used I definitely like. As a side note this hub is not just great for grilling but my second use was in an air fryer (DON’T USE IN OIL FRYERS) and I would imagine it can be used just fine in an oven as well.
Final thoughts on the Weber Connect Smart Grilling Hub is that it’s jam packed with features I have just begun to figure out, it’s easy to use and the fact it connects to my phone is awesome. I love it!
In the box – The Weber Connect Smart Grilling Hub comes with the hub, charging cable, Ambient air probe and one meat probe. Note that there are four total probe connections on the hub so first thing I did was grab two more meat probes online.
Setup – Setup was quick and easy, you can either use the QR code in the box to get the App or grab it from your App store. In my case I use an android phone and it was easy to find in the app store. Once the app is installed and the hub charged just wake it up by pressing on the front edge of the penal and follow the instructions in the app and you are ready to go.
Use – First off you can simply use the app to time and monitor your temps OR you can get into step by step cooking instructions and other features. Now I have taken a quick skim of the app and have cooked twice on it now and man, there are a lot of features and notifications, this will take a little while to explore. What I have used I definitely like. As a side note this hub is not just great for grilling but my second use was in an air fryer (DON’T USE IN OIL FRYERS) and I would imagine it can be used just fine in an oven as well.
Final thoughts on the Weber Connect Smart Grilling Hub is that it’s jam packed with features I have just begun to figure out, it’s easy to use and the fact it connects to my phone is awesome. I love it!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
Super easy to use.
on April 5, 2021
Posted by: Dlloughlin
from Equinunk
Gender:Female
[This review was collected as part of a promotion.] This grilling hub is a must have for anyone who likes to cook meat. It takes all the guess work out of trying to figure out when your meat is done. The app is easy to use and it’s great for when you don’t want to sit next to your grill all day, just set your desired temperature and it when notify you when it’s ready!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
Love this
on November 25, 2021
Posted by: pingj
from Georgia
Gender:Male
Expertise:Intermediate
I have had the grilling hub for a few months now and love it. It is easy to use and set up.
My first use was with two full briskets, that I had to start on the smoker at 9pm so we could eat dinner the next day. It worked great and meant I didn't have to stay up all night tending the temp. There is on issue that I don't like. On the pre-programed items, you cannot change the weight of the meat. This really only affects the time calculations but it would be nice if you could adjust the weight. The alternative is to do a temperature range.
My first use was with two full briskets, that I had to start on the smoker at 9pm so we could eat dinner the next day. It worked great and meant I didn't have to stay up all night tending the temp. There is on issue that I don't like. On the pre-programed items, you cannot change the weight of the meat. This really only affects the time calculations but it would be nice if you could adjust the weight. The alternative is to do a temperature range.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
1
Useless. Wireless doesn't work
on March 23, 2022
Posted by: Summit Kamado
from Huntington Beach, CA
Gender:Male
I've spent hours trying to turn this brand new Weber Connect on. It powered on finally after following the confusing instructions. The wifi and bluetooth simply don't work. Wifi light won't turn on. Won't pair even 1" from my phone. Tried several phones and a tablet. Obviously the wireless won't turn on. Went through the help section and reset the device 5 times. Not impressed. I can't review the app since it won't allow the app to run if the device doesn't pair. I also can not tell if the device turns off or how to turn it off. Battery % drops even after it looks turned off. Instructions need to be more clear. I guess I can use it as a regular digital probe but I wanted it for the convenience of tracking by my smart phone from inside the house.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, March 25, 2022
Thank you for being a long-time Weber fan! We greatly appreciate you taking the time to share your feedback regarding the Weber Connect Smart grilling Hub. We are so sorry to learn you are having an issue pairing to the Hub. This is not the quality we come to expect from our product. Our Support team will be reaching out to follow up. Thank you!
Written by a customer while visiting weber.com
Customer Rating
2
Combine the 2
on April 9, 2022
Posted by: Hefferlegs
from Millbury Massachusetts's
Gender:Male
Bought the Weber connect, when I bought weber 22" smokey mountain. Used it for pork shoulder went pretty good. The pork shoulder was bigger than the preset pork shoulder weight no way to change. I thought it would have the features of the I grill, the graph that shows the temperature of the grill throughout the cook. Returned and bought the I grill, I will be returning the I grill today. Almost impossible to see the temperature on the actual I grill unless it's dark out. Did not connect to phone as easy as Weber connect did and looses connection often. If weber could put the I grill and connect together and make 1 good one.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, April 11, 2022
Thank you for your feedback. We are sorry to hear that you were not satisfied with your Weber Connect Smart Hub.
If you are interested in monitoring a piece of meat larger than what the app setting recommends, you can use your temperature probe and set an alert for a desired internal temperature.
We appreciate your suggestions for adding new features and we will pass them along to the appropriate teams. We are always looking to evolve our products, and feedback like yours is a valued part of our process. Thank you!
We would like to know more about your experience. Please look for an email outreach from our Support team soon. Thank you!
If you are interested in monitoring a piece of meat larger than what the app setting recommends, you can use your temperature probe and set an alert for a desired internal temperature.
We appreciate your suggestions for adding new features and we will pass them along to the appropriate teams. We are always looking to evolve our products, and feedback like yours is a valued part of our process. Thank you!
We would like to know more about your experience. Please look for an email outreach from our Support team soon. Thank you!
Written by a customer while visiting weber.com
Customer Rating
5
Straight forward wireless digital meat thermometer
on May 10, 2022
Posted by: GerardBeerMan
Gender:Male
Verified Purchase:Yes
This is a great, no frills digital thermometer!! I've done an 18 hour smoke with it and it still had a little battery left at the end. I had no issues connecting it to my Android phone or to the WiFi. I've used the programs along with just setting the target temperature and ambient temperature ranges. I highly recommend it and would buy it again.
I would recommend this to a friend!
Written by a customer while visiting weber.com