Customer reviews from weber.com
Weber - Connect Smart Grilling Hub - Gray
Average customer rating
3.6
(156 Reviews)
Rating breakdown 156 reviews
5 Stars
67
4 Stars
28
3 Stars
19
2 Stars
11
1 Star
31
67%of customers recommend this product.
(
92 out of
138)
Customer Reviews for Weber - Connect Smart Grilling Hub - Gray
Posted by: Chef T
from Charlotte, NC
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
I love getting direct feedback on the temperature of my grill and of the meat being grilled. The app was fairly easy to connect to the wifi. The wires are wrapped around a convenient plastic square. Pay attention to how it is wrapped if you want to keep it at a tight uniform package, otherwise it will unspool.
I used the temperature monitor to get the read on the ambient temperature of the grill because the ribs recipe called for a steady 200 degrees. This was the first time that I was able to really control the temperature by reducing the flow of propane and turning off burners and keep it at an even temperature for the three hours of grilling.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: SperryTX
from Katy, TX
Gender:Male
Verified Purchase:Yes
This product comes with tabs plastic colored tabs on the cords which identifies ambient sensor from temperature sensors. Who ever designed plastic tabs to go inside a charcoal grill needs their head examined. I tried to slide them up the cord with no success. I then tried to remove them which was not possible without damaging the sensor cord. I then place the meat on edge of grillhoping the plastic tab would not melt. I would not recommend this product at all as it is currently designed.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Weber Grills, February 3, 2021
Hello, we are sorry to hear about the the issue you have experienced with your Weber Connect Smart Grilling Hub. Please know this is backed by a 2- year warranty. Please contact our support team and we would be happy to provide further assistance. Thanks!
Written by a customer while visiting weber.com
Posted by: Huggster1
from New Orleans
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
No issues setting up and it performed very well. First use was on a whole chicken: the temp readings worked as promised and it turned out well. Cooked perfectly
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
1
Still not a great buy
on January 20, 2021
Posted by: Joey1350285720
Gender:Male
Expertise:Intermediate
This is the least smart, smart grilling device ever. Not sure why the interface, notifications, temperature setting options, etc are not the same as the igrill offering but the way this device works you might as well not even have an app.
It really needs
Graphing
Temperature ranges
Real alerts that work without the app on screen
And I’m sure some others I’m forgetting
Graphing
Temperature ranges
Real alerts that work without the app on screen
And I’m sure some others I’m forgetting
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Weber Grills, January 23, 2021
Hi, This does have the similar features as the Igrill but the Weber Connect has more added features with the option connecting to WiFi. This is information I will pass along to our development team to keep improving the product. Thank you!
Written by a customer while visiting weber.com
Posted by: Janet Loughrey
from Palos Park, IL
Verified Purchase:Yes
I bought these for my son, sons-in-law for early birthday gifts, having heard them highly praised on the Steve Dahl Podcast. They were all thrilled! Great gifts!
I would recommend this to a friend!
Response from weber.comBy Weber grills, Weber grills , January 19, 2021
Hello! Thank you for taking the time to share your feedback! We are happy to hear that your son and sons-in-law have enjoyed their new Weber Connect Smart Grilling Hub! If you have questions or concerns, please reach out to our team at support@weberstephen.com. Thanks!
Written by a customer while visiting weber.com
Posted by: Menchy954
from Weston Florida
Gender:Male
Verified Purchase:Yes
Loved mine so much I ourchased another one as a gift. My buddy loved it. Works like a champ. He made the best pork roast ever and cites this device as the reason.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Wulf
Verified Purchase:Yes
I'm getting the best results on my charcoal weber ever with this set up. Helps me control my heat and timing on a new level. Highly recommend.
Written by a customer while visiting weber.com
Customer Rating
1
The app is poor, even after update
on January 4, 2021
Posted by: Wambaz
Expertise:Intermediate
The app is estetically good, but it misses very important function like interval alarms on cooking temperature. In many recipes it is not possible to change target temp and where it is possible you can choose only few predetermined targets. Why iGrill app is much better?
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Weber Grills, January 5, 2021
We appreciate you taking the time to share your feedback with our team. Weber is constantly working on ways to improve our products and our customer experience and we are happy to pass your suggestions along. In fact, many of our app updates are a direct result of consumer feedback.
Written by a customer while visiting weber.com