Customer reviews from weber.com
Weber - Connect Smart Grilling Hub - Gray
Average customer rating
3.6
(159 Reviews)
Rating breakdown 159 reviews
5 Stars
68
4 Stars
30
3 Stars
19
2 Stars
11
1 Star
31
67%of customers recommend this product.
(
94 out of
140)
Customer Reviews for Weber - Connect Smart Grilling Hub - Gray
Customer Rating
4
Best new grilling buddy!
on March 31, 2021
Posted by: Jlar87
from Phoenix AZ
Gender:Male
[This review was collected as part of a promotion.] I love this product, my favorite new grilling buddy! It is such a great additional to my grilling tool arsenal. I love how it uses technology to take my grilling to the next level. Great gift for dads, brothers, husbands or friends! Anyone in your life who wants to take their grilling game to the next level.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
3
Grilling gadget
on March 31, 2021
Posted by: Jimbo1016
from Addison, Vermont
Gender:Male
[This review was collected as part of a promotion.] I will try this more and perhaps I can be more confident in its value. Pairs with a smart phone and gives grill temp and also core temp of meat being grilled. My Weber grill has a temp gauge which seems to be close to measured temperature. The probe to core of meat seems very accurate to producing properly cooked meat. Still find I have to be close to grill to monitor the progress. Didn’t save me any time but seemed to complicate it.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, April 1, 2021
Hi! Congrats on the purchase of your new Smart grill Hub! Our customer service team would be happy to provide you some guidance on using this grilling device. Please reach out to our customer service team by phone at 800-446-1071 or email at support@weberstephen.com. Thanks!
Written by a customer while visiting weber.com
Customer Rating
5
Featured packed temp monitor and timer
on March 31, 2021
Posted by: BlackOmega
from Deltona, FL
Gender:Male
[This review was collected as part of a promotion.] Being a Florida native I am outside grilling or smoking foods just about weekly if not even more often, as such temperature control is important. That said I snatched up the Weber Connect Smart Grilling Hub and started cooking!
In the box – The Weber Connect Smart Grilling Hub comes with the hub, charging cable, Ambient air probe and one meat probe. Note that there are four total probe connections on the hub so first thing I did was grab two more meat probes online.
Setup – Setup was quick and easy, you can either use the QR code in the box to get the App or grab it from your App store. In my case I use an android phone and it was easy to find in the app store. Once the app is installed and the hub charged just wake it up by pressing on the front edge of the penal and follow the instructions in the app and you are ready to go.
Use – First off you can simply use the app to time and monitor your temps OR you can get into step by step cooking instructions and other features. Now I have taken a quick skim of the app and have cooked twice on it now and man, there are a lot of features and notifications, this will take a little while to explore. What I have used I definitely like. As a side note this hub is not just great for grilling but my second use was in an air fryer (DON’T USE IN OIL FRYERS) and I would imagine it can be used just fine in an oven as well.
Final thoughts on the Weber Connect Smart Grilling Hub is that it’s jam packed with features I have just begun to figure out, it’s easy to use and the fact it connects to my phone is awesome. I love it!
In the box – The Weber Connect Smart Grilling Hub comes with the hub, charging cable, Ambient air probe and one meat probe. Note that there are four total probe connections on the hub so first thing I did was grab two more meat probes online.
Setup – Setup was quick and easy, you can either use the QR code in the box to get the App or grab it from your App store. In my case I use an android phone and it was easy to find in the app store. Once the app is installed and the hub charged just wake it up by pressing on the front edge of the penal and follow the instructions in the app and you are ready to go.
Use – First off you can simply use the app to time and monitor your temps OR you can get into step by step cooking instructions and other features. Now I have taken a quick skim of the app and have cooked twice on it now and man, there are a lot of features and notifications, this will take a little while to explore. What I have used I definitely like. As a side note this hub is not just great for grilling but my second use was in an air fryer (DON’T USE IN OIL FRYERS) and I would imagine it can be used just fine in an oven as well.
Final thoughts on the Weber Connect Smart Grilling Hub is that it’s jam packed with features I have just begun to figure out, it’s easy to use and the fact it connects to my phone is awesome. I love it!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Chef T
from Charlotte, NC
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
I love getting direct feedback on the temperature of my grill and of the meat being grilled. The app was fairly easy to connect to the wifi. The wires are wrapped around a convenient plastic square. Pay attention to how it is wrapped if you want to keep it at a tight uniform package, otherwise it will unspool.
I used the temperature monitor to get the read on the ambient temperature of the grill because the ribs recipe called for a steady 200 degrees. This was the first time that I was able to really control the temperature by reducing the flow of propane and turning off burners and keep it at an even temperature for the three hours of grilling.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: SperryTX
from Katy, TX
Gender:Male
Verified Purchase:Yes
This product comes with tabs plastic colored tabs on the cords which identifies ambient sensor from temperature sensors. Who ever designed plastic tabs to go inside a charcoal grill needs their head examined. I tried to slide them up the cord with no success. I then tried to remove them which was not possible without damaging the sensor cord. I then place the meat on edge of grillhoping the plastic tab would not melt. I would not recommend this product at all as it is currently designed.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Weber Grills, February 3, 2021
Hello, we are sorry to hear about the the issue you have experienced with your Weber Connect Smart Grilling Hub. Please know this is backed by a 2- year warranty. Please contact our support team and we would be happy to provide further assistance. Thanks!
Written by a customer while visiting weber.com
Posted by: Huggster1
from New Orleans
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
No issues setting up and it performed very well. First use was on a whole chicken: the temp readings worked as promised and it turned out well. Cooked perfectly
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
1
Still not a great buy
on January 20, 2021
Posted by: Joey1350285720
Gender:Male
Expertise:Intermediate
This is the least smart, smart grilling device ever. Not sure why the interface, notifications, temperature setting options, etc are not the same as the igrill offering but the way this device works you might as well not even have an app.
It really needs
Graphing
Temperature ranges
Real alerts that work without the app on screen
And I’m sure some others I’m forgetting
Graphing
Temperature ranges
Real alerts that work without the app on screen
And I’m sure some others I’m forgetting
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Weber Grills, January 23, 2021
Hi, This does have the similar features as the Igrill but the Weber Connect has more added features with the option connecting to WiFi. This is information I will pass along to our development team to keep improving the product. Thank you!
Written by a customer while visiting weber.com
Posted by: Janet Loughrey
from Palos Park, IL
Verified Purchase:Yes
I bought these for my son, sons-in-law for early birthday gifts, having heard them highly praised on the Steve Dahl Podcast. They were all thrilled! Great gifts!
I would recommend this to a friend!
Response from weber.comBy Weber grills, Weber grills , January 19, 2021
Hello! Thank you for taking the time to share your feedback! We are happy to hear that your son and sons-in-law have enjoyed their new Weber Connect Smart Grilling Hub! If you have questions or concerns, please reach out to our team at support@weberstephen.com. Thanks!
Written by a customer while visiting weber.com