Customer reviews from weber.com
Weber - Connect Smart Grilling Hub - Gray
Average customer rating
3.6
(159 Reviews)
Rating breakdown 159 reviews
5 Stars
68
4 Stars
30
3 Stars
19
2 Stars
11
1 Star
31
67%of customers recommend this product.
(
94 out of
140)
Customer Reviews for Weber - Connect Smart Grilling Hub - Gray
Customer Rating
5
Works great!
on April 4, 2021
Posted by: mikaerene
Gender:Female
[This review was collected as part of a promotion.] This is really awesome! Saying goodbye to my outdated hand held thermometer and overcooked meat! It’s easy to use and it’s awesome having your phone let you know when the internal temp is just right! You do have to make sure you are paying attention to your phone/ turn off of silent mode so that you don’t miss the notification. The app was also easy to use as well. Pretty great for grilling, smoking and stove cooking meat!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
3
Good Thermometer, App is Lacking
on April 2, 2021
Posted by: mslittlex
from Nashville, TN
Gender:Male
[This review was collected as part of a promotion.] There is a lot of good things about this grilling hub. The build quality is excellent and there is a nice, large display for temperature readings. You can connect up to four probes, though it comes with two only, one of which can be used with the included clip for ambient grill temperature. It is rechargeable and seems to hold a charge well, and it takes about 3 hours to fully charge. The range is extended by connecting to wifi, so you don't always have to be in Bluetooth range. The temperatures reported seemed accurate and I was able to produce good results by using it as a guide.
The app isn't good, and that is a shame. The Android version seemed to have trouble connecting to the hub and struggled to update the software. I switched phones and the ios app worked better, I was able to complete all updates. The included cooking programs were very limited and the recipes were very basic. You can only choose from built-in meat thickness, for example, so unless you have exactly what they say, it isn't accurate. There also isn't much to tell you about temperature history or trends, just current temperature. All of that said, the probes work well and the grilling hub does a good job of showing you a timer countdown of the food will be ready. With some app improvements, this will really be a great addition to my lineup. For now, it is a solid temperature monitor.
The app isn't good, and that is a shame. The Android version seemed to have trouble connecting to the hub and struggled to update the software. I switched phones and the ios app worked better, I was able to complete all updates. The included cooking programs were very limited and the recipes were very basic. You can only choose from built-in meat thickness, for example, so unless you have exactly what they say, it isn't accurate. There also isn't much to tell you about temperature history or trends, just current temperature. All of that said, the probes work well and the grilling hub does a good job of showing you a timer countdown of the food will be ready. With some app improvements, this will really be a great addition to my lineup. For now, it is a solid temperature monitor.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, April 2, 2021
Hi! We appreciate you taking the time to provide your feedback regarding the Smart grill Hub and the app. It is unfortunate to hear about your troubles with the Android app. If you need further assistance please reach out to Weber's support team by phone at 800-446-1071 or email at support@weberstephen.com. Thanks!
Written by a customer while visiting weber.com
Customer Rating
5
Be a grill master!
on April 2, 2021
Posted by: Grillin Pap
from frederick, md
Gender:Male
[This review was collected as part of a promotion.] What a great tool! Our Weber connect smart grilling hub is very well thought out and super useful for grilling. It has 2 sensors. One for the grill temp, one for the internal food temp. target temps for each can be set which then alerts you on your smart phone. I find it very useful when making bologna in a smoker as well. Sometimes the top rack is much hotter than the lower. This helps monitor when the rolls are done and/or you need to rotate them.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
Love it!
on April 2, 2021
Posted by: Natrina
from Greenville Nc
Gender:Female
[This review was collected as part of a promotion.] Well let me start off by saying that technology is amazing! Not all the time do I like standing over a grill to make sure I dont burn my food but having the weber gives me a piece of my to prevent it. I love love love the fact that it tells me when to flip my food as well.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
Connected
on April 1, 2021
Posted by: JWams
[This review was collected as part of a promotion.] This smart grilo hub is great. Super easy to setup and use. Very helpful reminders, and helps decrease distraction when your trying to maximize good drinks and time with your friends and family while grilling. This thing has alot of features I havent played with yet. Its a step up over a traditional timer as it combines temp and time to determine where your input meat settings are along their progress rather than just time itself.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
Flawless Grilling Every Time
on April 1, 2021
Posted by: clowenstein
from Andover, MA
Gender:Male
[This review was collected as part of a promotion.] Our family uses our grill no less than 3 times a week. But, since I have gotten my Weber connect smart grilling hub, I have been able to become a Grill Master! Before, having the Weber connect, food would be inconsistent, and I would cook only about 4 different meats on the grill. All of that is changed now. The Weber connect is virtually fool proof in making perfect grilled meats/fish every time. Between the phone app, hub and probes, this is a simple, intuitive and comprehensive solution. Downloading the app and syncing the hub to my iPhone took less then 5 minutes. The app walks you through the grilling process step by step. You start by picking what protein you plan to cook and then what doneness. It then gives you step by step instructions on grill temp, grill prep, getting the protein ready, like trimming the fat off a roast, tying it up if needed, and/or seasoning, then it shows you how to insert the probe correctly and proper placement on the grill. It automatically sets the clock, tells you when to flip it, when it’s done and reminds you to let it rest. As for the hub, it allows up to 4 probes (comes with 2). One probe monitors the grill temperature and the other 1- 3 monitor what you are cooking. The grill temp monitor lets you know when the grill is at the perfect temperature to start cooking. The hub also has a display that indicates the temp of the grill and once you start cooking the time until you protein is done. Although I have not tried this because I only have 2 probes, with 4 probes you can monitor the cooking of three proteins, like three steaks, one rare, one medium and one well done all at once. This seems complicated but, the way the app works, it easily to setup and monitor all at the same time. I have found I can be anywhere in the house and monitor what’s happening on the grill with my phone. So far everything I have cooked using the Weber connect has come out perfectly. In fact, it has allowed me to start grilling almost any protein on a grill with consistency, correct doneness and like a grill master. Also, as a bonus, my family is much happier with the food I’m grilling now.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
Love it
on April 1, 2021
Posted by: eddyp
from virginia
Gender:Male
[This review was collected as part of a promotion.] A great device for BBQ unboxed it charged it and did the updates that took about 25 minutes to complete, download the app which has some great features. And I started to cook tried it on a steak let me know when to flip the steak and when the temperature was perfect when I removed the steak from the BBQ to let it rest was perfect and juicy, very impressed. The magnetic base works great for sticking the unit to grill. Works great for keeping an eye on grill temperature, battery life is not too bad last awhile before you have to charge again, overall impressed helps on the BBQ the meats to the right temperature
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
Weber does it again...
on April 1, 2021
Posted by: JB2228
from Charleston SC
Gender:Male
[This review was collected as part of a promotion.] I purchased this for my smoker more so than for my actual grill. I love that it does need to be used in conjunction with weber grills or smokers. I smoke a lot of meats and cheeses and this weber is perfect. It is so far super accurate on the temperatures and it charges and connects to either Bluetooth or Wifi super easy. I love the convenience of being able to have the app right on my phone. I would highly recommend it to anyone who is looking for this type of thermometer. It is very versititle!
I would recommend this to a friend!
Written by a customer while visiting weber.com