Customer reviews from weber.com
Weber - Connect Smart Grilling Hub - Gray
Average customer rating
3.6
(159 Reviews)
Rating breakdown 159 reviews
5 Stars
68
4 Stars
30
3 Stars
19
2 Stars
11
1 Star
31
67%of customers recommend this product.
(
94 out of
140)
Customer Reviews for Weber - Connect Smart Grilling Hub - Gray
Customer Rating
3
OK unit, poor battery life, probe failed
on May 16, 2021
Posted by: MSBToo
from Atlanta, GA
Gender:Male
Expertise:Intermediate
Been an iGrill user for years, decided it was time for an upgrade and moved to the Grilling hub. Love the WiFi connection and range. Disappointed in the battery storage. Plugged it in, full charged it, unplugged from the power, and placed it in a cabinet for the next grilling. About 2 weeks later took it out, plugged in the probes, nothing! Plugged it back in charged it up, put it away again. About a week later, took it out to use, again no battery, I guess I will need to leave it plugged in all the time. One of the probes stopped recording, no obvious breaks in the wires or damage. Time to buy a replacement,
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, May 16, 2021
Hi! We appreciate you taking the time to provide your feedback regarding the Connect Hub. It is unfortunate to hear of the battery life and the probe not working. Our support team has reached out via email to further assist you with this. Thank you!
Written by a customer while visiting weber.com
Customer Rating
3
Like it but I don’t love it
on May 14, 2021
Posted by: Burntbacon
from North Carolina
Gender:Male
I just bought this and I like it a lot but I don’t love it. Ive owned Many Weber products and have lived all of them. I’ve recently gotten into smoking on a regular and have been looking for something that would assist me in my over night cooks. This does ok but I really would love this thing if it had a temperature graph. That would be great to look back on to test different fuel/set up techniques and see what’s happening. I hope to see a software update soon, I’ll recommend it when this is a thing.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, May 16, 2021
Thank you for your feedback! We will definitely take your suggestion into consideration in the future. We appreciate you being a long-time Weber fan, thank you!
Written by a customer while visiting weber.com
Posted by: Riverdog
from Chillicothe Illinois
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Only used it a few times. The first time I ran it on two devices simultaneously and when I was done it locked up and wouldn’t unlock even with the hard reset. I had to wait till the battery drained down and start it up again. The next several times it worked without issue on one device. I found it very helpful. I’m a fusser so without the device I’m in and out checking on it. This allowed me to cook inside with knowledge of the meat being cooked. Easy to use and appears to be a good/helpful product.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
3
Good Features, Dissapointed
on May 3, 2021
Posted by: Rdgizmo
from Marengo, IL
Gender:Male
The device and concept are great, and makes my Summit Grill Center a smart grill. I got this a a gift, and I also have a SmokeFire with three built in hub. The problem is that the App only allows for one Hub.... either my SmokeFire or the Connect hub. Each time I use one grill or the other, I have to forget the other device and re-pair the hub. Weber has no plan for the app to support pairing data from more than one device.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, May 4, 2021
Hi! Thank you for being a long time Weber fan! We are excited to hear you are enjoying your Weber Connect Smart grill Hub. We will pass along your feedback regarding the use of both devices at the same time. If you need any additional assistance please reach out to our support team at Weber by phone at 800-446-1071 or by email at support@weberstephen.com. Thank you!
Written by a customer while visiting weber.com
Customer Rating
4
Easy Grilling
on May 3, 2021
Posted by: Elizabeth W
from Austin Tx
Gender:Female
[This review was collected as part of a promotion.] We purchased a new Weber grill and got this to go with it. It's great to "relax" while grilling and not have to keep constant watch on the food. My husband has a tendency to under or over cook the fajitas, but with this constant reading, they're much better.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
Pretty cool gadget for grilling
on April 22, 2021
Posted by: Dduffy33
from Pittsburgh PA
Gender:Male
[This review was collected as part of a promotion.] Let me start off by saying I’m color blind, so I usually grill my meats a little well done. The Weber connect smart hub can take the guessing out of grilling for me. It lets me know the temperature of the meat, and lets me know when it is done. You can connect 4 nodes, although it only comes witb 2. You can look up almost any kind of meat on the app for perfect grilling every time. My wife is happy that she doesn’t have to eat well done meat anymore.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
4
Great for grilling on the porch.
on April 22, 2021
Posted by: LiaK99
from TN, USA
Gender:Female
[This review was collected as part of a promotion.] I have enjoyed using this product when grilling hamburgers especially because it not always that easy for me to tell if it's pink or if it's plain undercooked! I love having this smart tool for the grill outside but also for our camping stove/grill. On some nights it especially hard to see in front of you, much less tell if something is properly cooked. We've had a great meal every time this tech tool has been in play, everyone gets their meat at the right tempatures for them, bo more guessing the meat games for us,clols
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
4
Nice
on April 21, 2021
Posted by: Hollie
from TX
[This review was collected as part of a promotion.] My husband loves to grill and always looking for a thermometer that he can view from his phone that will work well. He really likes this thermometer. Accurate and can withstand the heat. We bbq everything from steaks and brisket to chicken and fish!
I would recommend this to a friend!
Written by a customer while visiting weber.com