Customer reviews from weber.com
Weber - Connect Smart Grilling Hub - Gray
Average customer rating
3.6
(135 Reviews)
Rating breakdown 135 reviews
5 Stars
60
4 Stars
22
3 Stars
17
2 Stars
10
1 Star
26
66%of customers recommend this product.
(
79 out of
120)
Customer Reviews for Weber - Connect Smart Grilling Hub - Gray
Customer Rating
5
Love
on April 21, 2022
Posted by: Snott raggs
from Oklahoma City Oklahoma
Gender:Male
Expertise:Intermediate
I love weber grills you know it’s true they light so easy and I can out cook you. Beef , chicken vegetables to I can even make homemade stew, tailgate party cold drinks on ice charcoal cooked food makes it so right. I love my weber grills. I get my thrills cooking on weber grills.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
Great device!
on April 7, 2021
Posted by: Chrissycov842
from Huntington, NY
Gender:Female
[This review was collected as part of a promotion.] I received a free sample of the Weber Connect Smart Grilling Hub from Tryit. I am looking forward to using it once the weather gets a little warmer and I can use my grill. I have explored some of the features on it and it seems like it will be very helpful to me.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
18 year old Weber Spirit
on July 6, 2021
Posted by: The Cole
from Albany NY
Gender:Male
Expertise:Intermediate
Bought my Weber Spirit almost 18 years ago. Still looks and works great. I have watched my neighbor go through three grills during this time and I still have had no problems. Cleaned it up yesterday and was so happy with the way it looked i wanted to share The only thing not working is the igniter and it is most likely something easy to fix or replace. I love this grill and if I ever needed another it would be Weber all the way.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
Grilling hub
on April 6, 2021
Posted by: be8780
from Florida
Gender:Female
[This review was collected as part of a promotion.] The Weber Connect Smart Grilling hub works just as it should. shows the cooking temperature for required meat and easy to use. The installation on the phone has clear instructions and you can connect easily. Well worth the money if your on the fence rather to purchase it.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: ActnJack
from Olympia
Gender:Male
Verified Purchase:Yes
Nice and useful tool that allow you to cook to perfection; wish that I had it with me while traveling. I overcooked a turkey on Easter.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
1
Weber connect hub will not update
on May 30, 2022
Posted by: MTSVT
from Cambridge, VT
Gender:Male
I can pair the device to the app on my iPhone but then it gives me a message to update there software, it gets to 99%b update and then starts over and cycles it never updates.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, June 9, 2022
Thank you for your feedback! We are sorry to hear about the experience you are having with your new Weber Connect smart grilling hub. We are here to help!
We would start by confirming that you have the latest version of the Weber connect app installed on your phone. You can find the latest version information by using this link: https://consumer-care.weber.com/hc/en-us/articles/360042696872
Then you would want to do as followed:
1. Pair Connect Hub to the Weber Connect app via Bluetooth; updates will not complete if Connect Hub is connected to WiFi
2. Ensure that your smartphone is within Bluetooth range for approximately 25 minutes as the update takes place
3. After 25 minutes, the Weber Connect app will prompt you to repair to Connect Hub
4. Once re-paired to Connect Hub, tap on the three dots at the bottom of the screen > tap on the picture of Connect Hub > Scroll down to “About”
We would like to follow up with you to confirm if the above steps have been helpful, please be on the lookout for an email from our Support team.
We would start by confirming that you have the latest version of the Weber connect app installed on your phone. You can find the latest version information by using this link: https://consumer-care.weber.com/hc/en-us/articles/360042696872
Then you would want to do as followed:
1. Pair Connect Hub to the Weber Connect app via Bluetooth; updates will not complete if Connect Hub is connected to WiFi
2. Ensure that your smartphone is within Bluetooth range for approximately 25 minutes as the update takes place
3. After 25 minutes, the Weber Connect app will prompt you to repair to Connect Hub
4. Once re-paired to Connect Hub, tap on the three dots at the bottom of the screen > tap on the picture of Connect Hub > Scroll down to “About”
We would like to follow up with you to confirm if the above steps have been helpful, please be on the lookout for an email from our Support team.
Written by a customer while visiting weber.com
Posted by: R Greenberg
Verified Purchase:Yes
probe melted on use; not good instructions or usable
Written by a customer while visiting weber.com
Posted by: Sal67
from Phoenix AZ
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
It works well but sometimes the program is hard to start. You have to go around hitting recipes before it will open up. Once it starts it is marvelous!
I would recommend this to a friend!
Written by a customer while visiting weber.com