Customer reviews from weber.com
Weber - Connect Smart Grilling Hub - Gray
Average customer rating
3.6
(135 Reviews)
Rating breakdown 135 reviews
5 Stars
60
4 Stars
22
3 Stars
17
2 Stars
10
1 Star
26
66%of customers recommend this product.
(
79 out of
120)
Customer Reviews for Weber - Connect Smart Grilling Hub - Gray
Customer Rating
3
Magnets do not work on stainless steel
on August 4, 2022
Posted by: Dumbdumb
from Seattle
Should have come up with better attachment methods
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, August 9, 2022
Your feedback is a valuable part of our process and we will be sure to bring your concerns to the appropriate teams. Thank you for being a part of the Weber family!
Written by a customer while visiting weber.com
Posted by: Anonymous
from Guilford CT
Verified Purchase:Yes
The probe for reading grill temperature should be integrated with the thermometer on the lid. The app is poorly organized. The recipes are badly written they should give approximate times and be able to be varied by the quantities and thicknesses of the ingredients used. The probes should be wireless. See your competitors!!!
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, December 17, 2024
Thank you for your feedback. Your satisfaction is very important to us. So sorry to hear you are not completely satisfied with your Weber Connect Smart grilling Hub. Our Care team is here to help. Please look for a follow up from us soon. Thank you!
Written by a customer while visiting weber.com
Customer Rating
4
Delivery
on April 29, 2023
Posted by: TroyD
Gender:Male
I bought this grill less than a week ago and it arrived with tape all over it and when you pull the tape off the tape residue is still on like the stainless part of the grill. Not sure how to remove that without damaging it.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
Grilling Hub
on April 14, 2021
Posted by: GHK1
from Kennesaw GA
Gender:Female
[This review was collected as part of a promotion.] The Weber connect app is very good and easy to use. Makes grilling simple and easy. The display of the temperature is large which is a nice feature. It takes the guess work out of grilling! I like it!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
Smokey Joe’s the Boss
on January 9, 2022
Posted by: Anonymous
from Scottsdale AZ
Gender:Male
Expertise:Intermediate
Having an endless supply of mesquite wood I never use charcoal and this little Smokey Joe puts out the best tasting BBQ ever!, no matter what I cook meats, poultry, seafood and veggies. It’s all perfect, maybe I’ll change my name to……Smokey Joe!!!!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
1
Bad at everything
on May 27, 2023
Posted by: Guardrail
from Roaming shores Ohio
My son bought me this 2 years ago I've been trying to work with it. Don't understand why you need Wi-Fi. I checked the temperature with A manual probe It was off 20 and 30ﾟ. It takes forever to pair. Why do I need Wi-Fi I can't take It when I go camping. Don't waste your money
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills , Consumer care, June 12, 2023
We appreciate your feedback. We are so sorry to hear your probes are not accurate and you are having trouble connecting to Wifi. We are here to help. Our Care team is reaching out to assist. Thank you!
Written by a customer while visiting weber.com
Posted by: Janet Loughrey
from Palos Park, IL
Verified Purchase:Yes
I bought these for my son, sons-in-law for early birthday gifts, having heard them highly praised on the Steve Dahl Podcast. They were all thrilled! Great gifts!
I would recommend this to a friend!
Response from weber.comBy Weber grills, Weber grills , January 19, 2021
Hello! Thank you for taking the time to share your feedback! We are happy to hear that your son and sons-in-law have enjoyed their new Weber Connect Smart Grilling Hub! If you have questions or concerns, please reach out to our team at support@weberstephen.com. Thanks!
Written by a customer while visiting weber.com
Posted by: Rustea
from Cincinnati. Ohio
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
This was a Christmas gift and I have not used it yet, but I 'm sure that it wl be great.
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Weber Grills, January 3, 2021
Hi, We are excited for you to use it. Thank you!
Written by a customer while visiting weber.com