Customer reviews from weber.com
Weber - Connect Smart Grilling Hub - Gray
Average customer rating
3.6
(131 Reviews)
Rating breakdown 131 reviews
5 Stars
58
4 Stars
20
3 Stars
17
2 Stars
10
1 Star
26
66%of customers recommend this product.
(
78 out of
118)
Customer Reviews for Weber - Connect Smart Grilling Hub - Gray
Posted by: PoorerForThePurchase
from Austin, TX
Expertise:Intermediate
Verified Purchase:Yes
Not worthwhile at least for normal thickness cuts of meat. Perhaps the slow response rate of the probes would work better for large roasts, whole chickens, etc. I regret this purchase. Will stick with my current thermometer.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, Weber grills , July 6, 2021
We appreciate you taking the time to share your feedback with our team. Weber is constantly working on ways to improve our products and our customer experience and we are happy to pass your suggestions along. In fact, many of our app updates are a direct result of consumer feedback
Written by a customer while visiting weber.com
Posted by: KahunaTX
from Fort Worth, TX
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Would much rather a wireless connection to my iphone but it came with the product
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, April 26, 2022
We appreciate your feedback regarding your Weber Connect Smart grilling Hub. We will be sure to share this with our team for consideration. Please lookout for an outreach email from our Support team to discuss further. Thank you!
Written by a customer while visiting weber.com
Customer Rating
1
Would have been better if it came with DIRECTIONS!
on April 8, 2021
Posted by: CAPM
from Cleveland Ohio
This was a Christmas gift from my husband. Haven't been able to use it until the weather got better. Today, opened up the package to find there are NO DIRECTIONS, only a little "Quick Start Guide" that is not helpful. It doesn't tell you that it won't turn on until the probes are plugged in and it's fully charged - would have been helpful to know it can take up to 8 hrs for a full charge. OR that you have to download the owners manual from weber's website - but again, no reference and it took a lot of fishing to find it. Not everyone is techno-fluent and this was not very intuitive. I may change my opinion once I'm able to use this but that will take another 7.5 hours for it to fully charge.
Response from weber.comBy Weber Grills, Consumer Care, April 11, 2021
Hi! We appreciate you taking the time to provide your feedback regarding the Weber Connect Smart grilling hub. It is unfortunate to hear that it did not come with the instructions. Our support team at Weber would be happy to assist with any questions you may have along the way. Please reach out via phone at 800-446-1071 or by email at support@weberstephen.com. Thank you!
Written by a customer while visiting weber.com
Customer Rating
4
Nice
on April 21, 2021
Posted by: Hollie
from TX
[This review was collected as part of a promotion.] My husband loves to grill and always looking for a thermometer that he can view from his phone that will work well. He really likes this thermometer. Accurate and can withstand the heat. We bbq everything from steaks and brisket to chicken and fish!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
The best
on April 9, 2021
Posted by: Kari1990
from San tan valley, az
Gender:Female
[This review was collected as part of a promotion.] My husband and I are pretty avid grillers and he smokes a lot of meat. So this has been such a life saver. We’ve always been really attentive to the meat but the Weber hub makes life so much easier. It will tell you when the meat reaches temp, and if your grill has dropped below a certain degree, all on your cell phone!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
Smart grilling
on April 12, 2021
Posted by: EnikoMS
from Starkville, MS
[This review was collected as part of a promotion.] My husband is a pretty avid griller and the Weber Smart Grilling Hub is the best gadget for our grill. You can connect to your phone and cook your meals perfectly. You can see the internal temperature of whatever you cook in the app, no need to lift the lid. We are big fan of this smart product and highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
So neat
on April 13, 2021
Posted by: Mjackson78
from OR, USA
Gender:Male
[This review was collected as part of a promotion.] It's neat to see all the new gadgets they come up with these days. This was really helpful when grilling. Just connect to your phone and you have all the help you could ever need. I hope to be able to use it more when the weather gets better.
Written by a customer while visiting weber.com
Posted by: Riverdog
from Chillicothe Illinois
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Only used it a few times. The first time I ran it on two devices simultaneously and when I was done it locked up and wouldn’t unlock even with the hard reset. I had to wait till the battery drained down and start it up again. The next several times it worked without issue on one device. I found it very helpful. I’m a fusser so without the device I’m in and out checking on it. This allowed me to cook inside with knowledge of the meat being cooked. Easy to use and appears to be a good/helpful product.
I would recommend this to a friend!
Written by a customer while visiting weber.com