I bought this cover because i tought it was like my first one but is not its not like the first one
Response from weber.comBy Weber grills, December 22, 2023
We appreciate your feedback. We so sorry to hear your experience did not match your expectations. Our covers are backed by a generous 3 year warranty and we will always stand behind our products. Please look for an outreach email from us soon. Thank you!
It looks good, is functional, and it fits. I wish the material was higher quality to match the price tag and quality of the grill. Material just a little more substantial would give me comfort that it would last.
Don’t recommend buying this product. I have owned Weber grills and covers for past 50 years, and by far this is most expensive yet cheap paper thin junk!! My fault I had closet to the grill for no longer than 30 seconds as I started grill. A hole burnt thru in just seconds. My old 20 year old cover i now use and I don’t have to worry about a mistake. Very poor quality!
Response from weber.comBy Weber Grills, Consumer Care, July 22, 2022
Thank you for your feedback, we appreciate having your valued business for so many years! We are sorry to hear you are not pleased with the appearance of your new grill cover as you were with your past.
Your feedback is a valuable part of our process and we will bring your concerns to the appropriate teams. Please look for an email from our Support team soon. Thank you!
Wish I had a pic to add = new weber cover is on in Palma, Mallorca = and I'm not there ! But back next month and it will get seriously used as we break into Spring BBQ season there !!!! THANKS, Guy