Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
5
I love my phone.
on June 8, 2021
Posted by: Mike
from Lexington Park, Maryland
[This review was collected as part of a promotion.] I got my Samsung Galaxy S21 a few month ago, and it is all I expected it to be. I'm very happy with the ease of use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 8, 2021
Posted by: Chick
from St Louis, MO
Expertise:Intermediate
[This review was collected as part of a promotion.] I love my new phone. Dont think I'll ever change to an I phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a workhorse
on June 8, 2021
Posted by: Mtwe
from Madison, WI
Expertise:Intermediate
[This review was collected as part of a promotion.] I use this device heavily on almost a daily basis and it doesn't disappoint.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S21
on June 8, 2021
Posted by: PhenixBrat
from NJ
Expertise:Intermediate
[This review was collected as part of a promotion.] Upgraded in January and have to say this phone is amazing
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Upgraded Samsung
on June 8, 2021
Posted by: Happy LF
from Orange County, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] Getting a new phone was a great decision and I have been very happy so far. Great sound quality, good camera resolution, and all the other features are amazing. The only draw back that I can see you cannot plug in earphones without ordering an extension piece to plug into your phone or a splitter.
But on a negative side regarding Verizon. Dealing with Verizon for over 4 months until they finally got the billing corrected was a huge disappointment and frustrating. No customer should have to go through what I had to. I hope that Verizon can pick up the slack, do better training in the departments of customer service and billing.
Otherwise Samsung devices are one of the best, durable, and last a long time. My favorite and exceeds 100% in my opinion. Thank you.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good features
on June 8, 2021
Posted by: Vini
from Pearland.Texas
Expertise:Beginner
[This review was collected as part of a promotion.] Bought it 25 days ago and I like the features very much
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on June 8, 2021
Posted by: Online Shopper
from Gastonia NC
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this about 2 months ago and so far I love this phone
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing camera and durability
on June 8, 2021
Posted by: The yarn dentist
from Montana
Expertise:Intermediate
[This review was collected as part of a promotion.] Had this for about 2 months. Got a good quality case for it and is surviving a 3 year old stealing it to play games and a week long trip to the beach with no worries about it getting wet. Love this galaxy compared to my S9.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US