Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
4
GALAXY S21 256GB
on June 8, 2021
Posted by: Ch1ck3y
from Redlands, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought the phone about a month ago. I really like the cameras. Great quality. The screen is not too big or too small. Transferring my info from my last phone was really easy using smart switch.
I gave it a 4 star because i am not keen on the fingerprint feature in the front(on screen). I preferred it when it was in the back like the S9. It was easier to unlock using my fingerprint. Having the glass cover on the screen makes it more difficult to use the fingerprint feature. Also, I wish there's a way to not get the letter pop out when you are typing especially when putting the password. Besides those two, i am satisfied with the phone.
I gave it a 4 star because i am not keen on the fingerprint feature in the front(on screen). I preferred it when it was in the back like the S9. It was easier to unlock using my fingerprint. Having the glass cover on the screen makes it more difficult to use the fingerprint feature. Also, I wish there's a way to not get the letter pop out when you are typing especially when putting the password. Besides those two, i am satisfied with the phone.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever had
on June 8, 2021
Posted by: Lyn4
[This review was collected as part of a promotion.] The white phone is the prettiest. Love the size of the screen.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera
on June 8, 2021
Posted by: ACM1
from WA
Expertise:Beginner
[This review was collected as part of a promotion.] The camera features are better than any phone I've had.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything about the s21 is amazing
on June 8, 2021
Posted by: Louski79
from Florida, FL
Expertise:Intermediate
[This review was collected as part of a promotion.] Me and my wife are proud owner of the s21 by samsung and must say we love them.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's okay
on June 8, 2021
Posted by: Lady T
from High Point, NC
[This review was collected as part of a promotion.] The pictures are great but the phone itself it is not better than the Google Pixel 2XL I used previously. This phone is hard to get used to for some reason. I hope my views change the more I use it.
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Galaxy S21
on June 8, 2021
Posted by: Deegee
from York, PA
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had this phone for several months and love it! Great features and great camera!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic camera
on June 8, 2021
Posted by: harleymustang
from Anderson . SC
[This review was collected as part of a promotion.] This has been my best phone ever, really great features
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome
on June 8, 2021
Posted by: Cnick
from Alaska
Expertise:Intermediate
[This review was collected as part of a promotion.] I received my galaxy phone 3 months ago and has been the best phone so far
I would recommend this to a friend!
Written by a customer while visiting Samsung US