Customer reviews from ATT.com
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4
(801 Reviews)
Rating breakdown 801 reviews
5 Stars
446
4 Stars
156
3 Stars
69
2 Stars
48
1 Star
82
78%of customers recommend this product.
(
492 out of
633)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Posted by: Toni Cr
from Los Angeles, CA
Verified Purchase:Yes
I was worried about upgrading my phone from a Samsung Galaxy S7, but I am really happy with the new phone. The transfer of my data and apps was almost seamless. I notices that I have to sign-in or sort of initialize each app as I use it, but it isn't hard. All my photos came over and they were scattered on my old phone and an SD Card, so I'm happy about that. The new phone has a very long battery life, and it is much faster than my old phone. The operating systems is a little different from the old phone, but so far I have been able to find about everything I have been looking for. I was really worried that my Password manager app, Lastpass wouldn't work, but so far, it works at least as well as it did on the old phone.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5
Couple of compromises, but still Samsung
on March 3, 2021
Posted by: A Harris2
from GA
Great new flagship from Samsung. There are compromises for reduced price. Screen resolution: doesn't matter and has NO negative effect, not even noticeable. Plastic back: I prefer, not as fragile, not as heavy. Could care less about "premium feel". I want functionality, which is what this device has. No SD card slot: Now this, I HATE. A competition copy that is absolutely horrible idea. This is what makes you Samsung/Android. No power brick: Another stupid competition copy, makes absolutely no sense. Change the cord, but no power brick to match it, all to "reduce carbon footprint". You're actually ADDING to the global footprint because now EVERYONE has to go out and buy a new one, with more packaging, more driving, more delivery services...complete stupidity. Outside of that, everything you expect from Samsung, another great device. Amazing battery life, great customization, powerful, fast. Great camera. I absolutely love this device, even with the compromises.
Written by a customer while visiting ATT.com
Posted by: KrissyRP
from Massachusetts
Verified Purchase:Yes
Love this phone. I love the cameras.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Matthew in Palmdale
from Palmdale CA
Verified Purchase:Yes
This phone was selected for my Daughter (Gray for myself and Pink for my wife, all S21 5G - 128GB) - it is fast, well designed and the transition using "Smart Switch" by Samsung made everything a breeze. It is just like using the old phone (our S7 Edge, which was a phenomenal platform for a phone, my daughter using the S10)
All the new updated features on the S21 made going from the S7 Edge to the S21 experience like you were getting a new phone not just the newest model. The quickness of 5G is great. Excellent platform and I am glad we upgraded now - it was the right choice!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5
I can't get over how beautiful the pics come out
on February 11, 2021
Posted by: Jade88
from Memphis
Verified Purchase:Yes
I am in love with this phone!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Moto1
Verified Purchase:Yes
Battery life is not as expected
Written by a customer while visiting ATT.com
Posted by: blackbeauty925
Verified Purchase:Yes
Really nice phone. Camera is awesome.
Written by a customer while visiting ATT.com
Posted by: Norma bbbbbee
from New Iberia, La.
Verified Purchase:Yes
My wife loves it day and night..
I would recommend this to a friend!
Written by a customer while visiting ATT.com