Customer reviews from ATT.com
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4 out of 5
4
(801 Reviews)
Open Ratings Snapshot
Rating breakdown 801 reviews
5 Stars
446
4 Stars
156
3 Stars
69
2 Stars
48
1 Star
82
78%of customers recommend this product. 
(
492 out of 633
)
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Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
4 out of 5
4
New S21 First Impressions
on February 16, 2021
Posted by: CarolAF
from Troy, MI
Verified Purchase:Yes
Overall a very good upgrade from a Samsung Galaxy S9. Still learning all the new camera features. I do miss the LED Notification light on the front of the camera as it offered a quick glance status. Though screen was reviewed as a downgrade, I have not noticed a significant difference from the S9. The flat screen is IMO better than the curved screen of the S9. The new fingerprint security on the front of the phone is excellent and works at least 95% of the time.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
Sleek, highly capable phone
on February 24, 2021
Posted by: sonya0475
from Dallas, TX
Verified Purchase:Yes
I've had my Galaxy S21 for a few weeks now and am enjoying it. The camera is impeccable and the battery life is impressive. Overall, I think Samsung develops sophisticated, powerful phone products. I am a bit annoyed that no charger was in the box and the removal of the headphone jack.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Great battery life
on December 24, 2021
Posted by: DBall93
from Oregon
Verified Purchase:Yes
I replaced my Samsung S8 the S21... I'm totally impressed with this phone especially the battery life, it definitely makes my day to do everything on a single change.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
3 out of 5
3
Samsung Galaxy phone
on February 17, 2021
Posted by: Barbjp
from Oklahoma
Verified Purchase:Yes
I loved the phone, but didn't realize it didn't come with a charger, so had to go to the store to buy one before I could set up my phone.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
3 out of 5
3
S21
on February 6, 2021
Posted by: Vvjjmom
Verified Purchase:Yes
The return buttons are too close to the edge of the bottom of phone. My thumb keeps exiting me out of what I'm reading.
Otherwise it's a nice little phone.
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
If you like just having new things
on February 5, 2021
Posted by: BHouse
Verified Purchase:Yes
I had the S6 for awhile and just recently got glitchy and had charge issues. So I got the S21 being satisfied with the S series. I got my priority needs such as better battery, quicker navigation with sound and video quality. However it was hard to find any new features that would wow me but didn't find much. Just having a new and latest phone seems like the only benefit
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
Pretty good
on February 12, 2021
Posted by: Beefcake69
from Grand Rapids, Michigan
Verified Purchase:Yes
Decent phone overall. I would like to see better batter life. Still worth buying.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
To Early To Tell
on February 22, 2021
Posted by: Ke L
from Phoenix, AZ
Verified Purchase:Yes
So far so good, but I don't like that they removed the micro-SD slot.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
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