Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
5
User friendly
on June 8, 2021
Posted by: Love my Galaxy
from Austin, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had my S21 since it was released and I love it. It has a beautiful display and amazing features and as always is very user friendly!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing electronics in our new s215g
on June 8, 2021
Posted by: LuvMySs 3 5 10e and 21 5g
from Upstate, NY
Expertise:Intermediate
[This review was collected as part of a promotion.] This is so much more than a phone. It is truly a miniature computer with outstanding photography capability built in. I would recommend it to anyone interested in an excellent bang for the buck.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Galaxy S21 5G 128GB
on June 8, 2021
Posted by: Nicole
from Appleton, Wi
Expertise:Intermediate
[This review was collected as part of a promotion.] Got this phone when it came out,and prefer my 9 note, not any faster and not better data
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 18, 2021
Hello Nicole, we apologize that this has been a less than ideal experience. Thank you for bringing this to our attention. Your feedback helps us to understand where we can take steps to improve our product. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on June 8, 2021
Posted by: Stoji
from Pueblo, CO
Expertise:Intermediate
[This review was collected as part of a promotion.] Good phone but the camera on it is especially great
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
I really love this phone it is easy to navigate
on June 8, 2021
Posted by: Papa B
from Dallas, Tx
[This review was collected as part of a promotion.] I purchased this phone for my wife and for myself, I absolutely love this phone the quality of the pictures and video is amazing, The galaxy 21 is a joy to use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on June 8, 2021
Posted by: Josi
from Lincoln, Ne
Expertise:Intermediate
[This review was collected as part of a promotion.] Pre-ordered this phone and couldn't be happier! A great update from my Galaxy S7 Edge!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simplicity
on June 8, 2021
Posted by: BUS OPERATOR
from Bonney Lake, Wa
Expertise:Intermediate
[This review was collected as part of a promotion.] This phone is the most simplistic android device I've ever used. I would give it 10 star review if I could.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice Size Phone
on June 8, 2021
Posted by: jubilee1975
from Beaverton, OR
[This review was collected as part of a promotion.] So far this have been a nice phone compared to my last phone which was the Galaxy S7. I held out as long as I could before investing in a new phone and decided the S21 was the one. I like the size, the features are familiar to me as I have used Samsung phones before and the camera seems nice. I am not camera savvy so I don't know what are the functions and buttons are for but I think it takes good pictures. The battery seems to last longer than my last phone and the phone seems to charge in a decent amount of time. I like using the USB-C type cord now as it seems to have a stronger connection versus the the standard USB-micro cord.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US