Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
5
Great camera
on June 8, 2021
Posted by: Ms Plump
from Dallas tx
Expertise:Intermediate
[This review was collected as part of a promotion.] I love the camera on this phone the pictures are crystal clear.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera and other features I've
on June 8, 2021
Posted by: Fred
from Horizon City, Tx.
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had this device for awhile now and can tell you that the camera features are fantastic. It takes clear and vivid pitues. Oh now just get it you wont be disappointed.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Long battery life
on June 8, 2021
Posted by: Ms Lcc
from Lexington, Kentucky
[This review was collected as part of a promotion.] I am very pleased my Samsung S21 has such a long battery life!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on June 8, 2021
Posted by: Ron S
from Layton, Utah
Expertise:Intermediate
[This review was collected as part of a promotion.] I’m a Galaxy person, and getting this phone was a great choice. My wife went iPhone 12 Pro Max, and regrets it big time. She loves my phone, and the camera is fantastic. I was also thrilled they brought the flat screen back, hate the curved screens. Love this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use!
on June 8, 2021
Posted by: ScottB
from Parkersburg, WV
Expertise:Intermediate
[This review was collected as part of a promotion.] I had an S7 for 5 years when I finally had to upgrade so, I went with the S21 and couldn't be happier! It was so easy to switch phones because Samsung keeps a lot of the features the same, and makes some better, from model to model.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great
on June 8, 2021
Posted by: Mari
from San diego
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought it a couple months ago and I like it so much!
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 8, 2021
Posted by: Marek
from Schaumburg IL
Expertise:Intermediate
[This review was collected as part of a promotion.] My wife using it and she just love it! From battery to camera and fantastic speed, that phone is just a MUST!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Bad at 5g
on June 8, 2021
Posted by: 1234
from Pinellas park fl
Expertise:Intermediate
[This review was collected as part of a promotion.] My wife's I phone will have 5g and my s21 will be on 4g.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
2
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 18, 2021
Hello 1234, thank you for bringing this to our attention. I understand how this must feel. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143434347
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143434347
^Elizabeth
Written by a customer while visiting Samsung US