Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
5
Easy-to-use
on June 8, 2021
Posted by: nannastaz
from Oklahoma city
Expertise:Expert
[This review was collected as part of a promotion.] I enjoy using my phone I do recommend buying this phone to all my friends
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery
on June 8, 2021
Posted by: Judy
from Florida
Expertise:Expert
[This review was collected as part of a promotion.] The battery life is a disappointment. I am often at 30% by mid afternoon
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
5
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 18, 2021
Hello Judy, thank you for bringing this to our attention. I hear what you're saying. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01001388/) to an article that will help you troubleshoot the battery. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone and features
on June 8, 2021
Posted by: Sher
from Alexandria, VA
[This review was collected as part of a promotion.] Bought the phone a month ago and very happy. Still learning parts of the phone, but I have been enjoying learning all the features this phone has to offer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best camera Ive ever had
on June 8, 2021
Posted by: Josersp3
from SoCal
Expertise:Intermediate
[This review was collected as part of a promotion.] This new Galaxy camera is awesome! It can do so many things, and takes the clearest pictures I've ever taken. Very happy with this phone overall.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 8, 2021
Posted by: Cactuswren
from Arizona
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought when Galaxy 8 started having issues and Samsung had some good savings offered. The G21 5G is easy to use and has great performance. I use my G21 more and my laptop alot less.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features on the phone
on June 8, 2021
Posted by: Anonymous
from Round Rock, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone planning on using it with my Dexcom. It hasn't been approved by them, but works WONDERFULLY with my hearing aids.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S21 5G
on June 8, 2021
Posted by: Jules
from Shinnston WV
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this a couple months ago and absolutely love it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
More than I expected!
on June 8, 2021
Posted by: fratz
from Arlington, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] This phone is a life saver. I got it about a month and a half ago because my old phone's battery was dying and not replaceable. It is primarily for work and boy was I happy when the battery would last almost 2 days. I was working from home and our internet went out and the phone's hotspot feature got me through the day with fairly good bandwidth.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US