Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
3
average device
on June 8, 2021
Posted by: jumpmaster
from Tennessee
Expertise:Intermediate
[This review was collected as part of a promotion.] We have had issues with both phones freezing up at various times, both connected to 5g and high speed internet.
Features
3
Performance
2
Design
3
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 18, 2021
Hello jumpmaster, thank you for reaching out. I understand what you're going through. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01001416/) to an article that will help you troubleshoot the phones freezing. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Great Upgrade
on June 8, 2021
Posted by: Drinab
from Los Angeles
Expertise:Expert
[This review was collected as part of a promotion.] I purchased this phone upon opening a new Business account and I was pleasantly pleased with the smoothness of the device from the outside slick design and feel to the ease of sliding from one screen to another.
Owning this S21 has made me extremely proud to be a Samsung product owner and I will continue to display my new S21 to all of those Apple users and hopefully they too will join the the Real cellphone family?
Owning this S21 has made me extremely proud to be a Samsung product owner and I will continue to display my new S21 to all of those Apple users and hopefully they too will join the the Real cellphone family?
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S21
on June 8, 2021
Posted by: Lori
from NC
Expertise:Intermediate
[This review was collected as part of a promotion.] Went from a note8 so still getting used to no stylus and note but the picture quality is amazing, way better than even my husbands new Note
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best battery life ever
on June 8, 2021
Posted by: fla6165
from Florida
Expertise:Expert
[This review was collected as part of a promotion.] I bought the Galaxy S21 5G 256GB when it was first release and haven't looked back, the battery life is second to none, Best phone ever.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Big performance in a small package
on June 8, 2021
Posted by: Pinina
from Tampa
Expertise:Intermediate
[This review was collected as part of a promotion.] This phone has a P thing I want to work its size. Sure I wish I had a bigger battery higher resolution screen but I can’t really notice too much of a difference. Love the smile size and fits perfectly in my hand.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
S22 5G 128G jack pin
on June 8, 2021
Posted by: Ceepar
from Newyork
Expertise:Intermediate
[This review was collected as part of a promotion.] I love the phone but I really wish the mic earphones cable plug in would have stayed. Bluetooth can be very frustrating connecting and interruptions while in use. Please let's have it back.
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera !
on June 8, 2021
Posted by: SUPERMOM
from Massachusetts
[This review was collected as part of a promotion.] My husband and I got ours a few weeks ago, and are totally enjoying them. We took great pics on our vacation !
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the fast charging
on June 8, 2021
Posted by: Xoaquin
from Chicago
Expertise:Intermediate
[This review was collected as part of a promotion.] it's fast, smooth and an the camera is amazing. Very responsive. 5g connections are super fast 400mbps.
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US