Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
3
Nothing to brag about
on June 8, 2021
Posted by: Miss C
from Georgia
Expertise:Intermediate
[This review was collected as part of a promotion.] The best feature is the ability to take crisp clear photos.
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 21, 2021
Hello Miss C, we appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on June 8, 2021
Posted by: Parkersmama
from Ohio
[This review was collected as part of a promotion.] I was reluctant to give up my S8 thought I would be kicking my own butt, but I love this phone!! The camera is awesome and everything is so much faster!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on June 8, 2021
Posted by: Tracieb11
from Forest City PA
[This review was collected as part of a promotion.] I bought this phone a few months ago,upgraded from an S8, wow what a difference! I love this phone. from the great battery life to awesom camera. Would definitely recommend this phone to anyone.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
No regerts ;)
on June 8, 2021
Posted by: Mandoman
from Texas
Expertise:Expert
[This review was collected as part of a promotion.] I was on the fence of whether or not to upgrade from my s10 or not. S10 had no issues so it was more of a want than a need but man that trade in offer was too good to pass up.
Once the phone came in I expected minimal upgrades but it was day and night. The over all smoothness in scrolling and switching from app to app was hard to ignore. The camera was a huge upgrade and takes amazing pictures. The list goes on on why this upgrade was a huge succes.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera
on June 8, 2021
Posted by: Leather Head
from Dallas Texas
Expertise:Beginner
[This review was collected as part of a promotion.] Bought a month ago glad I did. Decided to buy one for my daughter for her birthday.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 8, 2021
Posted by: JARD
from Houston, Tx
Expertise:Intermediate
[This review was collected as part of a promotion.] This phone sure does have some really great features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on June 8, 2021
Posted by: Shaggy
from Hasbrouck Heights, NJ
Expertise:Intermediate
[This review was collected as part of a promotion.] My 5th Galaxy, and the best by far. Great camera. Great size, not to big but big enough to watch movies.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on June 8, 2021
Posted by: Howie
from Sioux Falls,SD
[This review was collected as part of a promotion.] Good phone,great size, the only thing that it is missing is the predictive text that the Note 8 had. The predictive text on this phone is probably the worst I've ever seen.
I would recommend this to a friend!
Features
3
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US