Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
5
Perfect gift.
on June 8, 2021
Posted by: Samsungvet
from Chicago
Expertise:Expert
[This review was collected as part of a promotion.] I bought the purple S21 as gift for my daughter for her grades. Sent her through the roof. Now I can't get her off of it.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great camera, 5G is disappointing
on June 8, 2021
Posted by: Glenbambi
from Madison wis
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone for better signal using 5G, well I drop calls and have less signal strength than ever. Beware if you live in a semi-rural area.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
5
Value
2
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 21, 2021
Hello Glenbambi, thank you for reaching out. I understand how frustrating it can be when expectations don't quite meet. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01001598/) to an article that will help you troubleshoot the poor signal. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Great pictures
on June 8, 2021
Posted by: Carola08
from Tampa,fl
Expertise:Intermediate
[This review was collected as part of a promotion.] I love my camera....the colors combo purple and rose gold. loved
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera
on June 8, 2021
Posted by: Anonymous
from Warren michigan
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought my phone last month and it was the best decision I made.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New phone
on June 8, 2021
Posted by: Greg
from Topeka, KS
Expertise:Expert
[This review was collected as part of a promotion.] Upgraded from an S9 to the S21 a couple months ago. This is my 6th Samsung phone. It would be hard to convince me that another company's phones are better. I think my favorite new feature is the in screen fingerprint scanner. So much easier than one on the back like the S9 had.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone and camera
on June 8, 2021
Posted by: Peachy
from Tallahassee FL
Expertise:Intermediate
[This review was collected as part of a promotion.] I lovey S21! The camera is the best I've ever had as well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful screen and multitasking with ease
on June 8, 2021
Posted by: Bear2073
from McAllen TX
Expertise:Expert
[This review was collected as part of a promotion.] I've had this phone for a couple of months now and no other device compares to it. It handles multiscreen apps with ease and the screen is absolutely gorgeous. Then there is the Camera. My oh my, the photos this phone takes are amazing, especially with the zoom lens.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Camera & others features
on June 8, 2021
Posted by: Cincatcafe
from EL cajon
Expertise:Beginner
[This review was collected as part of a promotion.] I'm still learning this phone but I noticed I love the camera features most of all I'm not I have not yet learned everything fully utilize this phone yet I'm a slow learner but so far it's great
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US