Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
5
Fast response
on June 8, 2021
Posted by: Jgomez21
from Chicago
[This review was collected as part of a promotion.] Had phone for about 2 months and love how quickly it responds to apps
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
The phone has been a disappointment
on June 8, 2021
Posted by: Elaine
from Texas
Expertise:Beginner
[This review was collected as part of a promotion.] Well, I have to restart my phone because I can’t close out a particular page on Facebook because screen is too small or the curve of the screen edge causes exited mark to disappear. On google the forward and backward mark are obsolete. I love watching TikTok videos and I don’t have the same ability to use emojis as my Apple phone.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 24, 2021
Hello Elaine, we apologize that this has been a less than ideal experience. Thank you for bringing this to our attention. Your feedback helps us to understand where we can take steps to improve our product. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful Companion
on June 8, 2021
Posted by: GKGCanOx
from Costa Mesa, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] We got this to replace our Pixel 2 Xls. They were starting to see the sunset in January '21. Much faster is the S21 with very similar photo clarity. The screen is so vibrant and snappy when scrolling. Apps are easy to access. Please see some youtube vids on all the features. For us, it's plenty of phone for our daily grind. Just hoping Verizon's 5G will be snappier. It will come.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
SUPER FAST!!
on June 8, 2021
Posted by: Samsung Loyalist
from Winterville, North Carolina
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought it a month ago and have no regrets!!! I have been a Samsung Loyalist for years! It does everything I need it to do.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing
on June 8, 2021
Posted by: Rich1985
from New jersey
Expertise:Beginner
[This review was collected as part of a promotion.] I love samsung galaxy s21p and galaxy s 20 i like all samsung
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s21
on June 8, 2021
Posted by: Fitterman88
from Brooksville, Fl
Expertise:Expert
[This review was collected as part of a promotion.] Great phone. Samsung makes a great product. I love all the features
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 8, 2021
Posted by: Kaydakiss88
from Phoenix, az
Expertise:Beginner
[This review was collected as part of a promotion.] Bought it 3 months ago and I love it. Great camera and good battery life.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Pictures
on June 8, 2021
Posted by: Track 1968
from Atlanta
Expertise:Intermediate
[This review was collected as part of a promotion.] The S21 is an excellent phone with great cameras that takes really nice pictures
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US