Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
5
Easy to use features
on June 8, 2021
Posted by: Dante2000
from Milwaukee, Wi.
Expertise:Intermediate
[This review was collected as part of a promotion.] Been using my s21 for a couple of months now. Love the phone & easy to use features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
S21 5g-happy with my decision
on June 8, 2021
Posted by: CG827
from Englewood FL
Expertise:Intermediate
[This review was collected as part of a promotion.] I really like the features of this phone, the fingerprint feature is easier to use than on my S7. It is fast, everything loads quickly. Camera takes great pictures and the feature to be able to scan with it is helpful.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
New features
on June 8, 2021
Posted by: Good shopper
from Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] I had to buy the upgrade for. My 2 years old Samsung, regardless doesn't have the light announcing calls, e mails or is charging , I now am able, to do photo shop, click a photo and take me to their website, finger prints instead of passwords etc.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome.
on June 8, 2021
Posted by: Have none
from Oakland California
[This review was collected as part of a promotion.] Wouldn't purchase any other product that's not manufactured by Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not happy
on June 8, 2021
Posted by: Fussy
from Lake Elmo, mn
[This review was collected as part of a promotion.] Definitely not as good as my old phone wouldn't buy again
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 24, 2021
Hello Fussy, we would definitely like to thank you for sharing your experience. Samsung values your opinion and will use this information to work towards improving our products for all of our customers. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Getting to know my S21
on June 8, 2021
Posted by: Prettyeyes
from Arlington, Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had my S21 for a few months and I want to tell you it is dope. I'm still learning the S21 but the things I have learned thus far amazes me. And I love,love, love the storage capacity. My pictures are awesome! The pixels make my pictures look very professional. Now I couldn't give a true review without the things I don't like about the S21. By biggest dislike is that you can't use regular ear jacks. The S21 makes it to where you have to use cordless ear jacks. Not everyone can afford the Samsung ear buds. It is a challenge to have the S21 due to cost. This is the only thing I dislike about the S21.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 8, 2021
Posted by: Happy
from Wimauma, FL
Expertise:Intermediate
[This review was collected as part of a promotion.] I'm enjoying my S21. It's comfortable to hold, fast, and I haven't dropped any calls. So much better than my iphone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very pleased.
on June 8, 2021
Posted by: John
from St. Louis
Expertise:Intermediate
[This review was collected as part of a promotion.] Great features. Still learning how to use a lot of them.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US