Customer reviews from ATT.com
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4 out of 5
4
(801 Reviews)
Open Ratings Snapshot
Rating breakdown 801 reviews
5 Stars
446
4 Stars
156
3 Stars
69
2 Stars
48
1 Star
82
78%of customers recommend this product. 
(
492 out of 633
)
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Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
3 out of 5
3
Calling problems
on September 28, 2021
Posted by: Amber geluso
from Michigan
Verified Purchase:Yes
Having phone problems already. People calling in mainly.
Written by a customer while visiting ATT.com
Customer Rating
3 out of 5
3
This phone is Hot!
on September 28, 2021
Posted by: Ascella
from Florida
Verified Purchase:Yes
Overall, the S21 is usable but does not always feel like an upgrade to my older S9+. The cell reception is worse, and internet are much slower than with my S9+. This phone heats up while using certain apps which didn’t happen on my S9+. This phone gets too hot to hold at times. The heat appears to be a known issue with no fix at this time.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Samsung s21
on September 28, 2021
Posted by: Jen608
from Pa
Verified Purchase:Yes
Phone is fast and even with heavy use, lasts all day!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Awesome phone
on October 1, 2021
Posted by: Jersey girl2
from New Jersey
Verified Purchase:Yes
Great phone. Takes awesome photos. Easy to use
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Change from iphone to android
on October 8, 2021
Posted by: Ares8989
Verified Purchase:Yes
Nice phone. Good for the switch-over from the iphone. Not difficult to use. Intuitive with all the extra control given with an android.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Enjoying my new phone
on October 10, 2021
Posted by: BrownGal
from Brooklyn
Verified Purchase:Yes
I love the phone upgraded from a Samsung S6 to Samsung S21 5g
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Perfect
on October 13, 2021
Posted by: morakot
from Seattle WA
Verified Purchase:Yes
It is exactly what I expected and it arrived very quickly.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
3 out of 5
3
That it doesn’t bring a charger !!!
on October 16, 2021
Posted by: Punetaaaaaa
Verified Purchase:Yes
That it doesn’t bring a charger !!! New phone should bring a charger box and wire.
Written by a customer while visiting ATT.com
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