Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
5
Great features.
on June 8, 2021
Posted by: Little one
from Exeter pa
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone about two months ago and love it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great, quality phone, AWESOME price!
on June 8, 2021
Posted by: Aaaa4
from Laredo, TX
[This review was collected as part of a promotion.] I bought this phone maybe like 6 months ago. My previous phone was an S8 Active, I LOVED THAT PHONE!!!!! I bought the smaller version, though I wish now I had gotten the largest one. This one is slightly smaller than my S8 Active (by millimeters). It is still a great quality and it is a good phone that I'm sure will last ery long.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone excellent textures
on June 8, 2021
Posted by: stavo 21
from Weston fl
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone about 6 months ago and I'm so happy.! ! !
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera Awesome!
on June 8, 2021
Posted by: Photogirl
from florida
Expertise:Expert
[This review was collected as part of a promotion.] I bought a month ago and found the camera works GREAT! All around wonderful.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on June 8, 2021
Posted by: Robo2828
from Janesville, WI
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had my s21 for a couple of months and love it. The camera takes fantastic pics and it's just super fast overall. A great phone, I love everything Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on June 8, 2021
Posted by: NICKOFTIME79
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought this a couple months ago and happy I did!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Poor connection, no earplugs, no charger
on June 8, 2021
Posted by: AlexDPC
from Myrtle Beach - SC
Expertise:Expert
[This review was collected as part of a promotion.] When i came from Apple to Samsung that was because at that point Samsung stopped following Apple and became more innovative. Now, Samsung is following Apple in it's major flaws like removing the charger from the box, removing the earplugs and the 3.5mm outlet making you choose between charging earbuds or an adapter. In my mind, Xiaomi, HTC, One+ will take Samsung market share due it's obsession with Apple. Samsung, understand that your customers are looking for something different than an iPhone in the same price range. You have done better since the S7 and now i could pretty much buy an iphone and have the same or more features. Years ago I could tell the reasons to leave iPhone behind, but now i see no difference. Please look for your existing customers and don't pretend to be something you're not.
No, I would not recommend this to a friend.
Features
1
Performance
5
Design
1
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 24, 2021
Hello AlexDPC, we would definitely like to thank you for sharing your experience. Samsung values your opinion and will use this information to work towards improving our products for all of our customers. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Very satisfied
on June 8, 2021
Posted by: Anonymous
from Phila, Pa.
Expertise:Intermediate
[This review was collected as part of a promotion.] Ever since I received my phone it's been wonders since then
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US