Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
5
Fast speeds when connecting and downloading
on June 8, 2021
Posted by: Bubba
from Graham, Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] I purchased this phone and it's so much better than my old phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great processing
on June 8, 2021
Posted by: Yogi
Expertise:Intermediate
[This review was collected as part of a promotion.] Good phone. The switching from old device was simple. Don't like that Bluetooth tethering and hotspot are add ONS and Its running 4g not 5g
I would recommend this to a friend!
Features
2
Performance
5
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Smaller, faster, lighter. Underrated.
on June 8, 2021
Posted by: Romir38
from Bound Brook, NJ
Expertise:Intermediate
[This review was collected as part of a promotion.] Many people dislike the idea of the polycarbonate body, and I don't understand the idea of it being plastic as something as "cheap". Polycarbonate is incredibly impact resistant and very light. I find myself taking off the case just to hold it in my hand bc it feels so nice.
The camera is of great quality, and makes me want to use it more than I usually do. The number of features and filters you can use adds some more fun to the picture-taking experience.
My only gripe is the fingerprint reader. I have to reposition my fingers multiple times just to get it to read, and having it in the middle screen feels a little awkward. Sometimes it's easier just to enter my password just so I can get in.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 8, 2021
Posted by: DevDad
from Kissimee, Fl
Expertise:Intermediate
[This review was collected as part of a promotion.] Great camera everything is more rock steady. Even better than last one.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on June 8, 2021
Posted by: James
from Charleston, SC
Expertise:Intermediate
[This review was collected as part of a promotion.] Owned now for two months. Continue to be surprised by this phenom phone. Samsung, y'all did well!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Most marvelous phone!
on June 8, 2021
Posted by: kmc3465
from Keene NH
Expertise:Intermediate
[This review was collected as part of a promotion.] I chose this phone because of my familiarity with previous Samsung phones and have found it to be the easiest phone to work with.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S 21 Review
on June 8, 2021
Posted by: KF Yates
from New York City, NY
Expertise:Intermediate
[This review was collected as part of a promotion.] Have had just over 1 month...very happy with it..great pictures
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Too many variations!
on June 8, 2021
Posted by: 4Vic
from Harrisburg. NC
Expertise:Intermediate
[This review was collected as part of a promotion.] I'm not an Apple fan but the simplicity in using the device is consistent & simple in all of their products. This device doesn't like my fingers & accessing anything is a headache for me. Plus allowing Google, Microsoft, & whoever access my information needs better restrictions built in. SOUND- I have to turn off the device to have peace. I have to individually sound off several things is great but sometimes I want to just say sound off. I cut off everything and it sounds for weather. Surprise...
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US